Customer Ratings & Reviews

The Geek Squad service was okay. There's always a long wait time and sometimes what you need can't be fixed.

Had minor technical issues which employees helped me with over phone. Happy to say that I didn't need any major issues with my equipment

I always purchase the warranty for !ll my products come jn handy

Geek squad is very friendly and easy to talk to. They will walk you through any problems you have and help you out however they can.

I won’t purchase anything over $250 without bestbuy geek squad guarantee. Totally worth it every penny.

I got this for my remote car starter - I love the peace of mind I get from knowing it will be good for 5 years!!

the protection plan is a must purchase item things happen when i had an accident they fixed it no problem

The peace of mind you have with a big purchase is given by using this service, a must have, don’t be without it

Peace of mind to have if needed. I hope i never need it and if i do, it will be great to have it covered.

There is nothing like having the peace of mind when making a big purchase! It’s nice to know, if needed, there are experts available to assist

I usually buy protection plan for the equipment I have, it means peace of mind in case something happen.

Geek Squad is always so very helpful and the do not stop until they can fix you problem. I am very thankful!

I love the item. It has great features and it sounds great.

Can’t really rate this because I have not used it. I am not sure if it was worth the money or not.

Excellent explaining what the insurance covers, and how can they exchange the item if it cant be fixed.

Did not use geek squad to come to house but I contacted them to provide help with setup. Very helpful.

Great having the peace of mind on Geek Squad and to have the understanding of problems that might occur.

We always purchase the protection plan when possible! We can’t say enough good things about our purchase!

So far we haven’t had to use it, but the contract sounds really good. If anything was to happen to my product it would most likely be covered

Agents are always responsive! No issues with returns or repairs. They work around my busy schedule.