Customer Ratings & Reviews

Truly feel with this type of high tech, multi component TV the max warranty is needed to make sure you are covered.

Extra protection for your equipment. This is a must to have

Extra protection for your equipment. This is a must to have

I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

Great protection plan for my great product! Highly recommend to a friend!

Best thing to get all your expensive products protected

Gotta have a warrenty for your products! I have been left with nothing before it’s always good to have.

They where great real professional an they did the job fast

Expert care and knowledgeable. Helps troubleshooting any time I need it. Geek squad is a great value for the service.

Best thing u can get for a nice pricy tv a must thing to get

Good insurance for electronics. We can depend on service from Best Buy

The geek squad is very professional and knowledgeable I would definitely use the service again

Must do, worth its money and when something goes wrong they have your back.

Always great to have that piece of mind just in case something happens...

I don't normally buy service contracts but in this case the price was right and the security just feels good.

Fortunately, I haven’t used needed to use it, but based on the agreement I feel that the Geek Squad will be there when I need them!

You can never go wrong with BestBuy extended warranty.

Best plan for cover insurance for warranty excellent

Purchased in case my smart TV gave me trouble. So far everything is fine

Geek squad service is always the best.. love my new tv