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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30807 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 410 Showing 8,181-8,200 of 30,807 reviews
  • Rated 5 out of 5 stars

    Salesperson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you spend your hard earned money on certain items. You can rest assured to know that you’re covered just in case anything happens suddenly accidentally without warning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Priceless piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind is priceless they say. So Geek Squad protection provides priceless piece of mind for all of my electronics purchases.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Robert. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Added bonus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two TVs for her daughter in Texas. She’s a single mother of two, so we added the five year protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a protection plan on a 19" Insignia TV that stopped delivering audio. Took TV in and because of the protection plan got a replacement immediately. Definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad knew what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have support from Gerk squad. Greatful to have a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind for my purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind for my purchase. Glad to know I have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy having Geek Squad Protection for all the products I have purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection pays forr itself, if anything gos wrong in 2 yrars simply bring it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV that works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like TV that is portable, stable when I put it into use and the graphics are easy to manage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my experience I always get geek squad because once They fixed my tv 3 times and finally they gave me store credit almost the same price that I paid 2 years ago. With the store credit I bought a bigger tv and the newest technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Promise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy these warranties but I have never used them once. I guess that in my case I can only say that the promise of the warranty is great, I just cannot comment on the delivery of such promise because so far I have never need it to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 times my tv broke down and they replaced it with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and fast service and good company, 2 times my tv broke down and they replaced it with a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor & protect your purchases So worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing! They come right now and replace whatever is broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t do without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very easy to make an appointment. These guys know their stuff. They’ve always been very helpful and have fixed the problems that I have had with my computers. They are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get this warranty at a fraction of the price since the tv I got with it was heavily discounted. So far so good. I hope I dont ever need to use it but its the peace of mind that you purchase just in case anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been fortunate in only having to use Geek Squad once. I purchase this protection for all my purchases. With the added protection it they offer, it just made sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service they provide is always stellar. The cost is worth the service and expertise you get. I have used them for several years and am very happy they are here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, best installers out!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys mounted the tv to my wall, leaving everything in its original place! Remained in contact with me about any changes! Awesome customer service!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    terrible setup, hopefully the benefits are worth i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mounting service was atrocious and delivery was abysmal. As long as geeksquad commits to their warranty service if I ever need them in 5 years, I might recommend this service.

    I would recommend this to a friend