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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30818 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 750 Showing 14,981-15,000 of 30,818 reviews
  • Rated 4 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Standard Geek Squad Protection is a great thing to have if you go to best buy for most of your tech needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have used the protection program it has worked great. Remember when you needed you have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always opt for the geek squad protection on larger purchases. Most of the time its not needed but the one time it is you will be gad you have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty extension

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always opt for the geek squad protection on larger purchases. Most of the time its not needed but the one time it is you will be gad you have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy to have

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service great prices on electronics! Highly recommended to family and friends! A must have for today’s TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s protection plan last longer than the regular warranty’s and will replace defect Item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used them for this purchase yet. Had Geek Squad from a former purchase and like them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never do a purchase without it! I’ve skipped it a couple of times and have always regretted it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Absolutely love it. Definitely would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not regret getting this. It’s been very helpful so far. It’s a little pricey but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with geek squad, they have always helped me with support

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Rick. Thanks for sharing this with us! We appreciate the kind words. If you need any help or have questions, feel free to reach out!

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped me picked the best selection of headpjones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv would not operate, warranty provided fast servi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents fixed my television, no problems encountered. Quick and competent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used them for years I highly recommend this service to all. they keep my computers up to speed in all facits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must, especially with my gaming consoles--It's a MUST for a "just in case"!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me move everything purchased. Havent needed to call about anything broken. Pricing was very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent resource!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate having the Geek Squad Protection Plan - as my best insurance on my new iMac desktop computer. Trustworthy guidance and always available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warrantee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the things that have gone wrong in the past with purchases, I highly recommend adding this warrantee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the things that have gone wrong in the past with purchases, I highly recommend adding this warrantee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not lucky enough not to use it for now, but I hope that when I need it it will be available

    I would recommend this to a friend