Customer Ratings & Reviews

This is the best coverage for any electronic that you can buy.

Would have been excellent except I returned the open box product.

My daughter swears by the geek squad. I havent had a chance to know for myself.

When we moved a few months ago, we had them come out and install our 2 TV's again (they had done it when they were new in our previous home). We came upon a problem with the sound bar and it had to be replaced (under extended warranty). Best Buy was fantastic to deal with and the employees made it really easy for us to make the exchanges and come once again to hook the remaining pieces up. I would highly suggest it!!!!

I love the geek squad. Ive purchased so many electronic devices over the years since 1990s and th GS has helped me evertime I've needed them

Great coverage for the item. I got a full refund on a discontinued item that went south.

Always there to help when I need it the most with my "questions".

The agents did a good job explaining the benefits to me.

I bought a open box Sony Bluetooth speaker and I am satisfied with it and I will continue to buy more products from Best Buy.

I have only had to use Geek Squad only once. My experience was superior. Answered my question and helped me within 10 minutes. Found I had a bad Soundbar. Return to store for free replacement with no hassle. I would not buy anything these days without support and extended warranty these days. I use to never buy this support, but I found out this is good investment and peace of mind.

You can always get an answer from the geeks and solve issues with the item that you purchased and friendly advice for your other gadgets

I like the peace of mind from a protection plan. Thanks.

Yes very good plan to prefect the item I bought i recommended

So glad I got it. Will or can come in handy someday.

I've had issues with unit in the past here, will see what happen now here. Always got to go to store to get service here due to the installer having issues with me in the past when calling 24 service line. Than told get Geeks Squad at store to come to home witch I never have a issue with them. They always say can't understand why the installer did what he did getting me black balled from receiving service at my home through 24 service line for Geeks Squad here. Now mind you its been over 10 years and still get the same story here when calling for service here.

Great sound for the price and size. Would recommend.

We love it. It makes the concerts we go to more alive when we watch them at home. Customer service was good

Great value never worry about any future breakdowns

Great service plan for portable sony bluetooth speaker

Geek squad protection is worth the money. Any time I have an issue and the warranty, I’ve always been taken care of. Either my item is prorated or I get a new one. It’s a win!