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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3688 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 3,688 reviews
  • Rated 5 out of 5 stars

    best buy geek squad is very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted and connected myself but buying a protection is helpful since it's not easy to throw it or too expensive in case it gives you trouble after a year. This happened to me and I felt glad i bought the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teen Squad installed my tv promptly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always use Geek Squad when we purchase new equipment for the peace of mind. The young men who installed our tv were prompt, courteous, and very helpful in showing us the new aspects of this smart tv. They installed the new tv on the wall with no problems, and even suggested a new sound bar to consider purchasing which would make the sound even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a receiver works great better than the stupid iPhones or any others other phones with the apps on them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not purchase anything without it. But of course i hope i never have to use it! But it's nice to know my back is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and quality are amazing, easy to connect and hook up! Comes with wall mount so it makes it look sleek and modern and doesn’t take up a lot of space if mounted under tv.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad service!!!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying anything over 100 dollars , please make sure you add protection to your items. It truly makes life that much more easier when something breaks down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support for your items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always nice to have a great support team that is knowledgeable and cares about the issues that I have with my item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek protection for Sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New geek squard for new TV, Seems to work good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best people for the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use my warranty yet but I choose Geeksquad warranty over anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "Geeks" took down my existing TV and mount and installed the new TV. The LG GX uses a no gap wall mount. The guys were very careful in handling the TV and installing it. Due to the virus thing, they wore masks the whole time and were concerned about our safety as well as theirs. They were very respectful, something you don't see too often today, and we appreciated that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is ok . Problem with blu tooth. Have it set up in bed room. If room was bigger there’d be a problem with sound carting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for the money! I recommend it for all BestBuy shoppers! If you come across It definitely go for it and get yourself a great piece of equipment for the price. Not much else to say. I hope you enjoy it if you happen to get it. Just be sure that if you buy site unseen that you get a quality product and not someone’s old beat up piece of junk like I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound system, definitely recommend for parties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Muy bueno

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Muy buena voz muy buena cálida de sonido muy buen equipo cálida precio

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Sales

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver is a good investment for your sound at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the reassurance of a warranty. Just relax and enjoy knowing I’m protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $69, you simply cannot ignore this 4-year protection plan. In reality, I really doubt I’ll ever need it for my ‘open box’ LG Sound Bar SC9S, but you just never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you know, I have not used a specific one but I’ve used geek squad always faithfully. And I’ve never been disappointed and I’ve never let me down so let’s hope it stays the same-If I’ve had items they can’t sex they just replace them. Worth it to do the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love xmas especial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente Love the way a reduce purchase more ítem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend purchasing the Geek Squad warranty. I actually had to use it and since my sound bar couldn’t be fixed they refund my money which allowed me to purchase a newly released sound bar and one that costed more. I did have to some money out of pocket, but it wasn’t too much to purchase a better quality sound bar.

    I would recommend this to a friend