Customer Ratings & Reviews

GREAT WARRENTY SERVICE BEST INVESTMENT I EVER MADE AND AT A GREAT PRICE AT BEST BUY! CHECK OUT THAT WATERFALL IN THE PHOTO'S! IT'S LIKE YOU ARE THERE IN PERSON!!

Geek Squad Protection has always been Excellent for Us! I have made many purchases and buy the Geek Squad Protection for those items that benefit from the service with no regrets as the Piece of Mind alone makes it worth the cost and the Service Provided by and from Geek Squad has always been Over The Top!

All members of the Geek Squad that I have meet with were really polite, pleasant and very helpful. They also worked hard to set up my computer the way I wanted and needed, In addition, they worked with me to try various different items to make sure that I had the info that I needed. I was very happy with each person 3 different times !!

This is a great service to have in case of mishaps

Was a pleasure on ease and convenience of using website makes life so much easier thank you best buy

I always buy Best Buy Extended warranty for my expensive electronics. It always proves to be a good investment when needed. That's because, you can just take it into a Best Buy store and you're speaking directly with a Geek Squad member, not on hold waiting to speak to some person outside of the United States on the phone.

The lg tv t con board are defective good tv bad t con

Love this makes thing get fixed nice and fast for you

We brought it home and set it up and it sound amazing!!!

I have not used this plan yet on my new system but I did use it on my old sound system which was bought brand new and quit working 2 days after it was hooked up brought it in to Geek Squad and it could not be replaced so they gave me my money back and I purchased a different brand which I am happy with!

The geek squad are the technology soldiers i needed. I know absolutely nothing about technology and they are my ultimate go to guys

Great knowing I have some security rather than depending on the Manufacturer.

Never a problem when I have a problem! The Geek squad service is great when it’s something they can handle they will take care of it in a timely manner.

I love Geek Squad protection plan. I purchase one on everything I buy. Having 4 children in the home, it is a must have for us! Have used it many times when a product failed and have always went straight to the store with it and came home with the problem resolved, even when it was by fault of our own that the product was broken. In many cases, we came home with a newer upgraded product with no mailing or sending off or complicated paperwork u get with most stores.

The agents fix everything properly. Great service

Always Get The Protection. If you can’t return the item and it breaks they will standby and fix or replace the damage item with a like kind product

Until now I have only paid the extra money once before on a PS3 I bought from Best buy for a 4yr in store replacement plan and the day before it expires the system crapped out on me and Best buy exchanged it for an even bigger storage system that was cheaper and with the spare money I even got a new game to go with it. So that proved worth the extra few bucks for that kinda coverage and replacements on your electronics these days.

Very glad i purchased this protection plan i had a 55 inch tv that gave me some problems maybe a year after purchase i made 1 phone call n set up an appointment. The technician came out to my home resolved the problem and my tv has been working fine ever since. I couldn’t imagine having to lug that tv to a repair shop. Well worth the purchase

Best buy has the best extended warranty in the market bar none there in home service is very professional

Good workers and friendly staff over all i like best buy