Customer Ratings & Reviews

Tv did not work. Would not turn on. No picture or sound.

Spond my money on this an they wont fix my speaker

They too expensive!!!!! Don’t really need it if you take care you staff

Trash trash trash trash trash trash trash trash trash

How do I get the sound bar fixed? The Sound bar doesn't work.

Don’t buy this it’s not worth it. Horrible choice.

The warranty really only depends on the person, and whether you take care of your products or not

It's better to have the Geek Squad protection then to not have it and need it.

I was originally expecting it to be so so but after living with it and watching movies, truly a cinematic experience with the sound system. I got it at a great price on a good sale. And the wireless sub and surround never dropped out. Only thing if your already are coming from a very clear sounding system this will disappoint you at first, after tweaks and learning the sound, take your time adjusting settings and try surround/ DTS direct/native mode/Dolby Atmos when it pops up. The clarity atmos effects/ surround do great in those modes. Besides that love the bass, wish nakamichi would add tweeters to the front of the soundbar next to mid range would add more brightness to sound.

I picked the 5.1.1 up on Friday, installed it on Saturday and I am satisfied. It doesn't pack a Bass Punch like my JBL 500 nor my JBL 9.1 but I brought this for the WOW feature to pair with my LG TV. It gets 5 stars but barely and that is because I fell like Samsung and JBL make better soundbars. Overall, I am happy and you have to download the LGThinQ app because you are able to customize features on the app that you don't get otherwise.

Peace of mind to have protection plan. Great to be able to take product to the store.

This gives you peace of mind. It is great to be able to take it directly to a store.

This is my transitional piece from a 5.1 into the sound bar world. The sound bar is weighted and feels good. It's not light or flimsy, which if you've shopped cheaper models, you'll know what I mean. My first impression was not good, but not because of sound. I have limited HDMI slots on my TV, when compared to the amount I had on the receiver I was previously using. Beyond that small issue, the sound is amazing. The gaming I have done so far is very clear, crisp, and even is delivered with a good amount of bass. For its size, it is loud; even at low levels. Another observation that I could be corrected on yet, is the UI. The receiver I had gave indication when/where volume level was. This is able to be integrated into the TV remote, or using the included remote, but the volume level is not very clear. That might be my only real complaint of this, and it again, does not affect the sound quality. Movies/TV shows are heard so clearly whereas before they were not. 5.1 in retrospect was kind of a letdown compared to this. I'd recommend this to anyone wanting to keep things simple, and within a moderate budget.

I purchased a Sony surround sound system back in 2009 and used it up till now. I needed a new one because our rear wireless speakers were giving out. When this came up for Black Friday, I went for it. Firstly, if you have a small car like a Mustang with a back seat, it's going to take up the back seat. Secondly, the sound bar is HUGE compared to others. I have a 60" TV and it JUST fits between the feet in front of the TV. What's nice is the sound quality and wireless rear speaker connection is excellent. I absolutely love this system. On top of having wireless subwoofer and rear speakers, it minimizes the cables and footprint compared to older systems.

Geek squad always takes care of you always by the extra warranty

Hopefully I won't need this. Feel good knowing it's there, especially with electronics that you hold onto while singing..lolz

Well after researching over a month for good quality sound system i ended up buying this Shockwafe 9.2.4-Channel 1000W Soundbar System. It is expensive system but when you want to buy good sound system you must invest some money. My investment is wort every cent i use to get this system. Actually i bought open box system so i paid little less price compared to brand new unit. Over all sound quality is great & you can feel sound effect with vibration when you are on higher bass. It has multiple sound setting according to movies or any live tv you are watching. It took me little time to understand all functions but over all i am happy with theater quality sound at home. Sounds coming from all direction while using all channel setting when playing movies. Dobly Atmos sounds great Only thing i am missing is LCD display for easy setup but once you understand system it is okay.

Was having trouble with my reciever and 3 speaker setup. Some programs would not play from center channel. This was a decent price and for our general living use where it's not being pushed to its limits this is a great unit. We have 25ft vaulted ceiling over this room and it still has plenty of depth! Very happy with it. Install was a breeze!

I was looking for a reasonably priced soundbar, but it still had to have great sound. Went to Best Buy and listened to several different ones. I ended up purchasing a Hisense AX5125H. It has excellent clarity for sound and plenty of bass as it comes with a subwoofer and rear speakers included so I was able to get that surroundsound I was looking for at a fraction of the cost of some of the other brands brought it home watched Top Gun and it was amazing. Would highly recommend

For the price point and what I needed, it's decent. I needed to upgrade from my TV speakers for something with a bit more volume. I paired this with my Samsung TV and it's definitely better sound than I had from the TV speakers. In fairness, I have it in a decent-sized room, so my expectations weren't very high. The volume is pretty good, although there's not much bass to speak of. I have yet to play with the EQ, but I can't imagine it'll move the needle that much. If you're expecting bass out of this speaker without adding a subwoofer, you're not being realistic.