Customer Ratings & Reviews

My DVD player is acting up its been a year or two since I purchased a home theatre system and my arc output isn't working and my DVD player has a hard time reading my DVDs i know it's not my movies because most of them are brand new plus it easily plays without any problems on my PS4 so it has to be my DVD player!

Service calls can be costly without extended protection. Electronic and appliances are not made sturdy like they were decades ago and I like knowing the total costs of repair (and even replacement!) are covered under these plans.

Allways get Protection plan on high priced purchases.

The 4 year protection is a must for all of your items in your house

It was the best money I could ever have spent in taking a memebership with the Geek Squad.They are there online, over the phone or at the store to immediately take care of any issues without question.I never thought their service was so complete. I now realize all the money I have saved by using them. Well done you Geeks.

i am very happy AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA+++++++++++++++++++

Excellent product for the price completely happy with receiver.

This protection plan is the best thing offered. Geek Squad always gives excellent service. Even if you only use it for routine virus removals and verifications, it is well worth the price. And in actual problem, They resolved immediately.

Geek squad is very easy to deal with as always. Would buy again.

I like to get my speaker or game console on Best buy geek squad always really take care about the customer service.

I don't recall if I had something happened to my purchased item. I guess everything was fine after 4 years later..

Geek squad service is the best! They got all your needs, wants, advice, help, tips etc .. very knowledgeable, professional, friendly and top notch representatives thanks for servicing us and others!! Highly recommend!

Looks the protection they give is good compare to their competitors.

One of the things that I love about Best Buy is there Geek Squad Protection program. Anything breaks just return it and they give you a new one, no questions asked.

Unfortunately I have not requested assistance on the purchase of my soundbar. But I have had issues with my printer and the Geek Squad were very helpful, but I did not have the printer covered. I am happy to say that my new soundbar is covered.

Geek squad protection is great at the price for the you never know when you might need it

I have learned that most of the time it is worth getting the protection. The price for the plan is well worth it. I have only had to ever use it a few times but it is easy and problems.

Good companion to any purchase you have. It will keep you covered with the basics.

Such a blessing to gave geek squad, and have that piece of mind knowing if something goes wrong .

I purchase the 4 year protection plan for a tv. I haven't needed to use it for my current purchase but it is great knowing I have the protection plan. My experiences with protection plans have been no hassle. Highly recommend purchasing if possible.