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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3690 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,690 reviews
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's warranty states they will either repair or replace the Bose's speakers I just bought. I know this for a fact from other products that I have bought from Best Buy. They honor their warranties.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good protection plans worth getting!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not need a service this time but the protection plan is always nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and Trustworthy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get geek squad on everything I buy from Best Buy! Why? Because I have peace of mind. And when I accidently do break my product, they'll fix it and/or replace it! Why wouldn't you want to cover your things?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend Geek Squad protection on everything - the cost of installation alone with the discount paid for itself and the knowledge is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing to have in case it stops working no money out of your pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good. We have not had to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have shopped at Best Buy for a while even though there have been some bumps we still are loyal to Best Buy we haven’t had any issues lately and it’s been great so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play it safe…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just never know when things can go bad!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv specialist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assisted me to get a professional experience is always great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair price for piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not the type of person to buy extended warranties but the price for this one for 4 years was a deal I couldn’t pass on. Piece of mind, definitely recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not be without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a Geek Squad Product Replacement policy for all the items I purchase from Best Buy! This warranty is my insurance policy on all my electronics in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bad luck with defective electronics so I recommend the protection plan for expensive purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they first came, they forgot the pickup my purchases so left and came back. They setup everything and did a great job. Explained how to use and cleaned up after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of Mind! My last sound bar last just past its warranty date. If I would of had this protection, I would not be out of pocket within 4 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind if anything happens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in case anything happens to it. I like the idea of it being replaced or repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use any of my Protections but better safe then sorry and better to have it and not need it then not have it and need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad us always helpful when service is needed on an item. If they can’t fix it, it may be replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased with the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to use the Geek Squad on several occasions, only a bit of a chore with the cell phone. Pleased with the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased with the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to use the Geek Squad on several occasions, only a bit of a chore with the cell phone. Pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly trained personnel for your protection of merchandise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any issues with Geek Squad. They're pretty helpful when needed.

    I would recommend this to a friend