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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3690 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 3,690 reviews
  • Rated 5 out of 5 stars

    Buy the protection plan!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to buy from Best Buy because of their protection plans. I've never had an issue getting a product repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have Geeksquad protection for your electronic think of it as insurance if something goes wrong they will repair or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have Geeksquad protection for your electronic think of it as insurance if something goes wrong they will repair or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have Geeksquad protection for your electronic think of it as insurance if something goes wrong they will repair or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have Geeksquad protection for your electronic think of it as insurance if something goes wrong they will repair or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just greatful that Best Buy have people wanting to help hands on with purchases will always choose Best Buy and geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No-brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box soundbar so geeksquad protection is a must. With their hassle-free policy, it's a no-brainer for such a low price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great care with TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV once the problem with the broken TV in the box was replaced I have not had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Solid Replacement Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has always had very good replacement plans, so every time I purchase a product that can be covered under a plan. I definitely purchase the replacement plan as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad protection for almost everything I purchase from Best Buy! Whenever I've needed it, it's been a seamless process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even the best equipment can have problems at times , and knowing there is someone who's got your back gives you a little more peace mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have pets and was scared for them to chew the wires. I feel better knowing something like that is covered with geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came and set everything up were fun and awesome. We had a lot of laughs while they worked. Def recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We’ll see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed it yet but when something goes wrong looking forward to getting the benefits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if your purchasing electronics. Good to know your products are protected. Worth buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan on my television and I feel very good knowing that my TV is covered by geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bilal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I encourage you to always get a warranty on all items purchased. The sound quality is very good, it’s like being in a movie theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS purchase the warranty no matter the price. I like having that guarantee AFTER the initial manufacturing warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair was completed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this service once and product was fixed, however, it did take a little longer to receive back than we anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat the coverage that is offered for the price it’s an excellent way to insure an expensive electronic doesn’t break

    I would recommend this to a friend