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Customer reviews

Rating 4.7 out of 5 stars with 3691 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 3,691 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super helpful. I got a new tv and they came and picked it up plus delivered it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a good coverage company when it comes to getting your electronics fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with a quick exchange was great amazing customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with a quick exchange was great amazing customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i always get protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the plans cover almost everything , it makes sense to get the plan, most of the plans for some stuff even cover accidental damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome coverage and well worth it! Best sound bar Ive had so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brenda explain to me everything the plan what it would cover she was very helpful great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy to have the geek squad. Easy and quick scheduling. Had my item back before said time. Its already paid for itself. Definately worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek is awesome, always get there service with products I buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing guys great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my tv and connected my sound bar , were on time and were quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plans, read everything on it !

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have than to need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it has irreplaceable batteries, a screen, or speakers I get the protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a vacuum 2 years ago, and unfortunately 4 months after I bought it, the vacuum stopped working. Thanks for the Greek squad, they replaced it with the new one since then I always buy a protection for every products i purchase including iMac n my 65" Samsung tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this insurance for extra protection and glad I did. Bought an item and it was defected and I was able to return it with no question ask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price and automatically linked to my account

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind and geek squad quality care. Added this to my sound bar. great price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh. A lot to be desired.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar is ok. Bluetooth is finicky. Geeksquad misdiagnosed issues. Soundbar isn’t as resilient or reliable as other brands.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t beat Samsung Dolby Atmos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest set up, play with the settings and you won’t be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It! It's worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem and Geek Squad was able to help right away without any difficulty. So glad I got this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a great job. Fixed my computer several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to use the Greek squad before, and it saved me money in the long run.

    I would recommend this to a friend