Customer Ratings & Reviews

Best Buy’s Geek Squad is one of the best computer repair services. They offer a variety of services including virus removal, data recovery, and hardware repair. They also offer a 24/7 support hotline for customers who need help outside of normal business hours .

I recommend the warranty I no hat no problem yes ..

Great knowledgeable people, I love to talk to them and compare knowledge.

Always recommend geek squad protection for everything

[Employee of bestbuy] The protection is always a life saver to know my product is protected

[Employee of bestbuy] Cheap price for a 4 year waranty. Very nice to have extra protection.

For me the extra warranty is common since. I like the idea of not having to worry about anything going wrong with my tech. I know that over the next 4 years anything that goes wrong is covered and to be honest I know the chances are I will never need it but knowing it’s ok if it does is enough to make it worth it. I also feel the price is fair.

[Employee of bestbuy] Love the sound and ease of setup!it's easy to customize and looks so sleek

Love the geek squad. They are friendly efficient and really helpful. Observing all safety standards for the covid 19 they set up a perimeter keeping everyone distanced and safe + set up my new TV in no time flat even programing both my controllers. Leaving me with a perfect set up and no questions unanswered. Usually set up my own electronics so 1st time using. I am impressed.

I like knowing I have a back up warranty in case something happens to an expensive purchase that only has a 1 year warranty.

[Employee of bestbuy] I always recommend getting protection plans! It saves so much money to replace the item of instead buying a whole 200 product again. Less headache compared to talking to the manufacturer. Also no shipping fees! Quick and easy exchange.

Geek squad are the best. Very informative and their customer service is great. I will be using Geek Squad more in the future for my installs and purchases.

Knowledgeable Geek squad agents did not disappoint. Was faced with a small challenge, but with their quick thinking and coming on site we’ll prepared that the challenge was merely a pebble in the road. If you’re not looking to do the work and speedy and smooth service is what you want, then let the geek squad handle it. Truely the best!

They did an excellent repair. Like new. Everything is working great

Geek squad's really quick out of my TV fast and secure

Nice to have the peace of mind on our soundbar for four years.

100% worth it, safe piece of mind and easy to deal with bestbuy than manufacturers .

So far so good. . .

Also get the geek squad warranty. Never proves me wrong

We always use Geek Squad when we purchase new equipment for the peace of mind. The young men who installed our tv were prompt, courteous, and very helpful in showing us the new aspects of this smart tv. They installed the new tv on the wall with no problems, and even suggested a new sound bar to consider purchasing which would make the sound even better.