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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3688 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 3,688 reviews
  • Rated 5 out of 5 stars

    Geek-squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geeks quad warranty, they always come through and get the job done! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YOU NEED this Security Blanket!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PLEASE don't purchase anything without Best Buys Total Tech support. They fix or replace anything covered within a very short window. Best money I've ever spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the GSP on TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad Protection when it comes to big purchases. Especially on my Brand new TV’s. I love that I can call if I am having any problems with my screen or technical problems with the built in receiver. It’s so nice knowing I don’t have to worry about this stuff as I have GSP on all my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta get this protection for your TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given a Vizio 4k tv a few years ago. Shortly after I moved, two of the ports stopped working. I tried to get it repaired and no bueno. I bought a new TV and got this service. When a pixel went dead, they immediately replaced the display. GET IT. Sleep easy! AMAZING!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety never takes a holiday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is an excellent warranty! You can never be too safe, you want to make sure your product is protected throughout the duration of its life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use geek squad for all our electronics. They are helpful and way more knowledgeable than we are!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the extended warranty so I can sleep better knowing my speakers are protected.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad was amazing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone hates me for it but I’ll never not buy the replacement plan . I can vouch for geek squad as say that they will take care of you .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife doesn't think we need these extra warranties and support but things happen and I like having them. The products covered are normally good enough that the additional coverage will probably not be used but peace of mind is valuable to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, easy to use and they are very professional and quick and good at their job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind with our new purchase in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only the best squad around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always a pleasure to have on your side and they truly do help you with everything that you may need help with and not just that but they seem like they want to help you because it’s their passion not just a 9 to 5 job so excellent service as always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO BRAINER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all the cost for the protection on such a high dollar item is more than fair, and I do not usually buy extended warranties. But secondly, if your 55 inch TV goes out do you really want to have to box and ship it for repair, or have a guy come to your house and fix, or REPLACE it, no questions asked? As I said, NO BRAINER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took this out on my 5-disc sharp mini player , and so far so good , havn't needed to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but but needs treble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound bar a lot. The Bass is great and efficient and it was worth the money But it does need more Treble because the bass is sometime overpowering.. now I’m looking to add speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad's customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service was knowledgeable and patient with in answering all my electronic questions! Thank you best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love subwoofer, Nice and clear voice, comes with mounting clip,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a firm believer in purchasing a protection plan or warranty on anything i pay a certain price for. With that being said if Best Buy offer it you should invest in it, even if its one year. You will regret it if you spent a nice amount on an item & you don't have coverage. Always cover your electronics & appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan along with a sound bar I recently purchased. I haven’t had to use it yet but it’s great to have in case anything goes wrong. There’s a saying is better to have it and not need it than to need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff Sr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for adding speakers for home theater. I am now wanting to go bigger to a 9.2 feature reciever.

    I would recommend this to a friend