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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3688 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 3,688 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is the best. They answer all questions and are great problem solvers. Their knowledge and service is outstanding. They really know their stuff and are very good at explaining things to their clients.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protection is always good if anything happens to the item the team is there for you to either get you a new one or fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds like it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan was awesome. Had a apprentice with him who was also awesome. He hooked everything up in no time and even gave me a better subwoofer cord because the cord I bought was trash. Receiver and speakers work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I made the decision to get this coverage on my soundbar. It takes away any worries that I could possibly have over the soundbar malfunctioning.........but with this policy, that won’t be the case lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Here to help, for a small fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that I purchased this protection plan in case I ever need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup service was very worthwhile - these folks got it up and running in a fraction of the time it would have taken me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG sound bar extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought the 4 year warranty for my new LG sound bar. $99 and it is perfect for my needs. My tv had a terrible speaker and this sound bar gives my tv good sound now so i want to protect my investment with the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having extra protection and assistance is always good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was able to troubleshoot problem quickl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad able to identify virus and remove from product. Geek squad explained what had happened and provided advice on how to Keep device safe from harmful malware. Member was knowledgeable and explained in terms that I understood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hedge on the Side of Caution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a open box 800B Samsung Speaker System and wasnt going to take any chances. Hoping it will be a $100 well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one service you hope you never have to use, but it’s great to have it there anyway

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always buy geek squad protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection for 4 years for under 30 bucks is crazy! Anything goes wrong, you’re chillin big time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with some protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung QF8N tv and decided to add the Geek Squad protection because it's a really expensive tv and it makes me feel better knowing that I'm covered if something were to happen to the tv which I hope nothing happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert dependable service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians mounted my tv and made all connections with knowledge and confidence in their work taking minimal time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker it’s loud and clear had Bluetooth and it’s good on movies sound perfect seems a installed on it’s perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great AVR for home theater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own two of them now.....perfect for HT and music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL - 2.1-Channel Soundbar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL - 2.1-Channel Soundbar with Wireless Subwoofer and Dolby Digitalthey give a refund for the issue with jbl soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was able to help me out with my speakers when they were going out.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace of Mind

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get the product protection. It will save you one day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They always try to help u

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are super nice all the time, i just coming couple time about fixing

    I would recommend this to a friend