Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 3701 reviews
(3,701 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 4 out of 5 stars
Geek Squad Protection for my speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Geek Squad Protection for my speaker!!
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great thing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great place to shop and great service always.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So glad this protection was available to me with my purchases. I purchased a tv and sound bar.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got just in case something is wrong for my home theater better to be safe then sorry .
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used it but good price for 4 years . .....
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Time will tell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The protection plans offered by stores are usually not great and they will often try and get out of honoring warranties. This protection plan was a good price and I know speakers can blow out easily. I was assured I would get the upgraded model replaced free of charge in the event of malfunction which made me feel better as I purchased a discontinued item.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like always, I appreciate this kind of service...... :)
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we got the protection for that "just in case" wasn't to badly price for the peace of mind
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I purchased haven’t used yet but good to have
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for a warranty. I haven't had to use it yet, but feel better knowing I have it.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just know that I can Not take a chance without having it. I enjoy the piece of mind.
I would recommend this to a friendRated 4 out of 5 stars
Haven't needed to use it yet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its always nice to have access to help if its needed.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great surround sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was really debating on whether to spend this amount of money, but glad I did. I really like it.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Must get
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I usually buy this for every piece of tech at Best Buy.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Haven't used my warranty yet but I appreciate it..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just in case I'm glad I purchased it all new if anything happens to my new stuff...
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The haina the help me was not nice was really rude but the second guy was really nice and helpful
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Difficult to Get Hold of the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While they have fixed problems in the past, I had a problem getting in contact with the Geek Squad about an issue with a TV a while back. Eventually, the store manager had to intercede and provided a solution to the problem. Best Buy needs to make it very simple to contact the Geek Squad, even by phone if necessary, which was impossible at the time of my problem. I should be able to call; on the menu there should be a "Talk to a Geek Squad member" option; and a live person answers the phone. There is no excuse for it to be otherwise.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 4 out of 5 stars
Protection
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing much to say as it’s just additional coverage.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Team was very helpful when needed. They resolved my issues without hesitation.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
installed a ssd in my computer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SSD response is quicker than HDD. Glad I did. Thanks
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend


