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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3697 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 3,697 reviews
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been excellent except I returned the open box product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. They are friendly efficient and really helpful. Observing all safety standards for the covid 19 they set up a perimeter keeping everyone distanced and safe + set up my new TV in no time flat even programing both my controllers. Leaving me with a perfect set up and no questions unanswered. Usually set up my own electronics so 1st time using. I am impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best coverage for any electronic that you can buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GG cuz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, beats out da frame! Wam Bam Thank Ya Mam!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is worth the money. Any time I have an issue and the warranty, I’ve always been taken care of. Either my item is prorated or I get a new one. It’s a win!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service that Geek squad provides is top tier! From the morning to arrival the representative communicated with me by providing timely updates regarding an ETA since there were a few delays.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Gsp is a must

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting protection plans! It saves so much money to replace the item of instead buying a whole 200 product again. Less headache compared to talking to the manufacturer. Also no shipping fees! Quick and easy exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there to help when I need it the most with my "questions".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job explaining the benefits to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use this so I don’t know if it’s any good or the value of the service. I guess I was sold on the benefit of having it as opposed to not having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teen Squad installed my tv promptly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always use Geek Squad when we purchase new equipment for the peace of mind. The young men who installed our tv were prompt, courteous, and very helpful in showing us the new aspects of this smart tv. They installed the new tv on the wall with no problems, and even suggested a new sound bar to consider purchasing which would make the sound even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good plan and is cheaper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes very good plan to prefect the item I bought i recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the peace of mind from a protection plan. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The 4 year protection is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 4 year protection is great, especially when I use the device on a daily basis, and the device loses its “new-ness”.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy geek squad is very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted and connected myself but buying a protection is helpful since it's not easy to throw it or too expensive in case it gives you trouble after a year. This happened to me and I felt glad i bought the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got it. Will or can come in handy someday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "Geeks" took down my existing TV and mount and installed the new TV. The LG GX uses a no gap wall mount. The guys were very careful in handling the TV and installing it. Due to the virus thing, they wore masks the whole time and were concerned about our safety as well as theirs. They were very respectful, something you don't see too often today, and we appreciated that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the price and size. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for the money! I recommend it for all BestBuy shoppers! If you come across It definitely go for it and get yourself a great piece of equipment for the price. Not much else to say. I hope you enjoy it if you happen to get it. Just be sure that if you buy site unseen that you get a quality product and not someone’s old beat up piece of junk like I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony speaker protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service plan for portable sony bluetooth speaker

    I would recommend this to a friend