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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3697 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 3,697 reviews
  • Rated 5 out of 5 stars

    Geek squad is always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need to use it but I am glad I had it just in case anything went wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value never worry about any future breakdowns

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. It makes the concerts we go to more alive when we watch them at home. Customer service was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, protection plan, and a professional crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good overall service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had good service in the past and will support geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and quality are amazing, easy to connect and hook up! Comes with wall mount so it makes it look sleek and modern and doesn’t take up a lot of space if mounted under tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad plans are always the best protection for your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad plans are always the best protection for your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you know, I have not used a specific one but I’ve used geek squad always faithfully. And I’ve never been disappointed and I’ve never let me down so let’s hope it stays the same-If I’ve had items they can’t sex they just replace them. Worth it to do the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for all the devices you buy at best buy

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad service!!!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying anything over 100 dollars , please make sure you add protection to your items. It truly makes life that much more easier when something breaks down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend purchasing the Geek Squad warranty. I actually had to use it and since my sound bar couldn’t be fixed they refund my money which allowed me to purchase a newly released sound bar and one that costed more. I did have to some money out of pocket, but it wasn’t too much to purchase a better quality sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have never let me down excellent service always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not purchase anything without it. But of course i hope i never have to use it! But it's nice to know my back is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL part speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate product no problame and very good quality the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a receiver works great better than the stupid iPhones or any others other phones with the apps on them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad = Over The Top Service!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection has always been Excellent for Us! I have made many purchases and buy the Geek Squad Protection for those items that benefit from the service with no regrets as the Piece of Mind alone makes it worth the cost and the Service Provided by and from Geek Squad has always been Over The Top!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All members of the Geek Squad that I have meet with were really polite, pleasant and very helpful. They also worked hard to set up my computer the way I wanted and needed, In addition, they worked with me to try various different items to make sure that I had the info that I needed. I was very happy with each person 3 different times !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support for your items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always nice to have a great support team that is knowledgeable and cares about the issues that I have with my item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is ok . Problem with blu tooth. Have it set up in bed room. If room was bigger there’d be a problem with sound carting

    I would recommend this to a friend