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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 3,701 reviews
  • Rated 5 out of 5 stars

    Must add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add this protection almost to all the products I purchase a Best Buy because they always take care of their end with their protection

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection plan works

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issue with reciever after sending it out and they couldnt fix issue they gave me a store credit to buy a new 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noworries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Best Buy’s geek protection plan is a no brainer. It gives you peace of mind it is very fair priced. There’s always a chance with electronics. I can’t go wrong but as long as you have a protection plan you have no worries which goes along way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always very accommodating and helpful. When my ice machine broke i was able to return it with no issue and get store credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service with smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted and connected to all my devices so easily with the professionals from the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't give costly repairs a chance and buy this warranty to protect your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have a warranty on the event something breaks and geek squad is always super helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that they give a 4 year protection game on an item. They’re always quick with recovering and so there best they can to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There the best and always on point and on time !! If you have questions or concerns they can get you the right answers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing warranty service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a few devices that were defective but they took care of every situation i had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is usually pretty solid. I've never had an issue with them covering stuff unlike apple coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to thank all the beat uy staff for an amazing service!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar and warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Polk sound bar and wireless subwoofer, is so loud and crisp, i am hard of hearing, now i do not need closed captions on any more. Definitely get the warranty, i all ways do when i buy a new big electric.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble with my stove 3 years in. The tech did everything possible to fix it and its been working since

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Expensive Items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're spending a lot on a TV, Computer etc. Its worth the extra. No hassle to have it picked up or return to the store, they'll repair or replace if they can if not they'll refund or let you trade up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the comfort of knowing that if my Tv or electronics devices go out the squad is only a phone call away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valued

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only heard great things about geek squad replacement so I hope it goes well. The warranty was a bit pricey since it was $24.99 on a $129.99 item, but since it covers a wide range of things I felt like it was worth the purchase, especially for a higher value item like this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is a must for all electronics. They are extremely helpful and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad protection plan is the (BEST BUY;-)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying high-end equipment I always purchase The Geek Squad protection plan, even though I only had to use it one time out of all the purchases that I've had... And The Geek Squad protection plan is the best beneficial add-on for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionalism in Action!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subscription to the Geek Squard service was a SMART decision. Watching the Geek Squad unpack our 65" OLED TV and speaker system, mount and install all services in record time was confidence building----knowing that I can trust in their quality service for the next 4-years!!

    I would recommend this to a friend