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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3701 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 3,701 reviews
  • Rated 5 out of 5 stars

    Queens Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to get my speaker or game console on Best buy geek squad always really take care about the customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recall if I had something happened to my purchased item. I guess everything was fine after 4 years later..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans. I am a total tech support member and plans are sold to me at a discounted rate. I like the feeling I get knowing I have additional coverage to protect my investment in the case of a breakdown.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a pleasant and easy exchange process.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive up process made our warranty exchange pleasant. Then in a couple of days our new unit was delivered to our door. This was delightful for handicapped people! Then we were given a refund which enabled us to purchase the four year warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its a must for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is allways 5 star

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues Allways resolved fast without any hassle its a must on many purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    why not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got a protection plan for my last surround sound system, well that busted so i took it back to best buy and because they no longer carried my system i had the option of taking it out for repair or they would provide me with a gift card in the amount i paid for the system. i got the gitcard and bought a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is The Best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Geek Squad protection since we bought our first computer from BestBuy back in 2007. In my opinion, there is no better computer service agreements on the market. We will continue to use them for as long as we have computers in our household. Thank You BestBuy and Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’v purchased the Geek Squad protection plan in the past. It came in handy when one of my televisions was malfunctioning. The television could not be repaired, one of the salesman bought over a replacement unit (same model) and I was on my way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ftw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the service plan from Geek Squad as they have made the products last years. Serviced them well and treated me kindly. Grab the plan you’ll be happy you did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everythiong is doneeee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am very happy AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA+++++++++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 year protection is a must for all of your items in your house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive never had an issue with this Receiver the speakers are the only thing youll have a problem with if you want my sound and bass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is great at the price for the you never know when you might need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price completely happy with receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very easy to deal with as always. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a blessing to gave geek squad, and have that piece of mind knowing if something goes wrong .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better be safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good companion to any purchase you have. It will keep you covered with the basics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allways get Protection plan on high priced purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad moved one and installed another TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service. Friendly, patient, thorough. Very pleased. Moved one TV from the home theater room to above the fireplace and installed a larger TV in the home theater. They were in the home over 5 hours. Patient, professional, took the time to answer any and all questions (some of which were probably dumb-sounding (non -tech savvy customers here). Absolutely great.

    I would recommend this to a friend