Customer Ratings & Reviews

Attentive and quick to answer questions. Helpful and caring.

Bought for a family member. They love it. And I don't have to worry about returning it. So there are at least 3 happy people in this transaction.

Geek squad is awesome. They are so responsive and understanding.

Love how easy best buy makes the exchanges for their customers

The peace of mind from best buys geek squad warranties are the reason i shop at Best Buy

Seems like good protection, but I really hope I won’t need it.

The guys are Geek Squak did an amazing job taking care of my warranty claim on my sound bar.

Nice to have extra protection on my products. It is worth the cost.

I always get geek squad protection when purchasing electronics from Best Buy, great plan.

Geek Squad Protection has always been satisfactory for everything I have purchased.

I purchase extended protection from BB on all major electronic purchases. With the declining quality in electronics recently it is definitely worth the cost to me.

Buy it. I never buy anything without buying the warranty. If it's offered buy. Promise you it will pay off. Your items will be replaced or fixed beyond the manufacture warranty

Would never buy a pricey item without a protection plan...particularly a sound bar. We have used the plan many times for ours and have been so glad to have it.

Haven’t used this yet and to be honest didn’t realize I purchased it with my receiver. Maybe I’ll give them a call and see if they’ll come adjust my home theater for me.

It would be nice if this sort of insurance was never needed.

I haven’t used Geek Squad but I’ve heard good things about it

The agents did install and connect all of my components that involved two different locations. It took several trips attempting to solve my problems but finally we have all components working.

The Geek Squad Protection Plan works great. It helps to save money on repairs of products even if you didn't buy the item from Best Buy. You also save money on purchases at Best Buy.

I've not had to use the service yet and hopefully I won't need to. However, It's nice to have the security of mind to know my product will be repaired or replaced if need be.

This is a must for buy for. Ive had to use this service before, and its excellent. BB goes above and beyond!!