Customer Ratings & Reviews

Geek squad always takes care of you always by the extra warranty

Hopefully I won't need this. Feel good knowing it's there, especially with electronics that you hold onto while singing..lolz

Well after researching over a month for good quality sound system i ended up buying this Shockwafe 9.2.4-Channel 1000W Soundbar System. It is expensive system but when you want to buy good sound system you must invest some money. My investment is wort every cent i use to get this system. Actually i bought open box system so i paid little less price compared to brand new unit. Over all sound quality is great & you can feel sound effect with vibration when you are on higher bass. It has multiple sound setting according to movies or any live tv you are watching. It took me little time to understand all functions but over all i am happy with theater quality sound at home. Sounds coming from all direction while using all channel setting when playing movies. Dobly Atmos sounds great Only thing i am missing is LCD display for easy setup but once you understand system it is okay.

Was having trouble with my reciever and 3 speaker setup. Some programs would not play from center channel. This was a decent price and for our general living use where it's not being pushed to its limits this is a great unit. We have 25ft vaulted ceiling over this room and it still has plenty of depth! Very happy with it. Install was a breeze!

I was looking for a reasonably priced soundbar, but it still had to have great sound. Went to Best Buy and listened to several different ones. I ended up purchasing a Hisense AX5125H. It has excellent clarity for sound and plenty of bass as it comes with a subwoofer and rear speakers included so I was able to get that surroundsound I was looking for at a fraction of the cost of some of the other brands brought it home watched Top Gun and it was amazing. Would highly recommend

For the price point and what I needed, it's decent. I needed to upgrade from my TV speakers for something with a bit more volume. I paired this with my Samsung TV and it's definitely better sound than I had from the TV speakers. In fairness, I have it in a decent-sized room, so my expectations weren't very high. The volume is pretty good, although there's not much bass to speak of. I have yet to play with the EQ, but I can't imagine it'll move the needle that much. If you're expecting bass out of this speaker without adding a subwoofer, you're not being realistic.

Brandon from the Geek Squad is amazing. He showed up earlier than expected. He immediately was courteous and asked a lot of important questions about the tv setup arrangement. He masterfully installed the tv and sound bar to our living room wall. He showed us how to use everything and how to do air play from our iPhones which for us 50 year old ladies was so helpful.

I purchased this for a SIM Racing setup. Before this, I was using a SONY HT-ST5000 and while it doesn't sound as good, it's a third the price. It's well-made, easy to set up, and for the size has very good sound quality. I have it connected to a Cambridge Audio DACMagic Plus, so it's used for more than just racing. IMO you can't go wrong with Denon, been a long-time customer, and still have one of their cassette decks. The purchase process was simple. Placed the order online, 30 minutes later I received an email that it was ready, notified them when I was outside and a few minutes later it was in my trunk. Thank you Best Buy.

This is very useful in the most critical times. The coverage protection is great!

An agent came to my house to connect my surround sound to my tv! He was polite and professional! Explained everything to me so that I would understand what was the issue with my system. Great job!

Always recommend the geeksquad warranties. Makes my life easier in case i have any issues.

THIS IS THE BEST SOUNDBAR I HAVE EVER PURCHASED! I was initially skeptical, but after setting it up, we were extremely satisfied. The sound and bass fill the entire room. Home theater complete!

It’s a great speaker. But initial configuration is impossible, and documentation is insufficient. I took it back to Best Buy. Geek Squad tinkered with it for an hour before telling me it was defective, however only Sony could help me with warranty replacement. I took it back home, reached out to Sony support, and Sony had me up and running within 15 minutes.

Set up was easy. Exceptional bass quality, clear sound. Purchase for backyard summer jams and small Family get-togethers.

Very good to have, would recommend to anyone to get,

One of the greatest products I have ever brought no disappointments

Wow very impressive warranty! My surround sound stopped working and I called to see what I need to do. The rep was really helpful and said take it back to the closest store. I went to the Toledo Best Buy and the return was so easy! I bought a new system and another 4 yr protection plan! Thank you for making the process so easy! Greatly appreciated!

Let me start by saying that this sound bar is amazing it’s better then the Vizio one that have down stairs first thing is subwoofer is great once u adjust the bass volume by tapping the bass until it green then adjust the bass level wow game changer for a open box system it’s is great

For the cost it’s pretty average sound quality and base.

This people always come through. I've never had any issues with the protection plan.