Customer Ratings & Reviews

Always recommend geek squad protection for everything

I will always choose Geek protection. I once had to utilize it and it was pretty straightforward.

Worked well for me. Make sure HDMI cables are good and attached to eARC on the T.V. and optimize your settings. If you want to really hear atmos type surround, then increase the height level and place your rear speakers at about ear level a foot or so behind your listening area. If using a Roku or other type of streamer, then the EQ setting of direct is best for atmos movies and 4k UHD content. For other content, such as older movies, SD or HDX movies or regular dolby digital, then the Vizio Movie mode setting is likely best since it will artificially create more of a surround experience.

Great knowledgeable people, I love to talk to them and compare knowledge.

EXCELLENT EXPERIENCE, SERVICE UNPRECEDENTED, TRULY GRATEFUL ABOVE AND BEYOND. THANK YOU GEEKS!!!!.....!!!...!!..!......

not a bad place to start, sub definitely sounds good. just wish both my tv and sound bar had eARC support, but only one of them have it. but still pretty happy with it. a lot easier to set up and pair then my previous one.

I recently purchased a New Samsung Q90T 65" (2020) Q-LED TV and matching Q950T Samsung Soundbar and 4K UHD Blu-ray Player and wanted to not have any servicing issues and peace of mind. So I purchased this warranty for my purchase of the Samsung - HW-Q950T 9.1.4ch Soundbar with Dolby Atmos / DTS:X and Alexa Built-in (2020) - Black. I have had no service issues thus far but if I ever do I am covered for 4-years! I think that is a no brainer!

I received my Nintendo switch in store! Everyone was so helpful by helping me decide which one was right for me.

Purchased with my husband's soundbar. Good price for how much the soundbar cost.

Geek squad's really quick out of my TV fast and secure

The agent came into the house and done a great job at Installing the tv and cleaning up afterwards. He also told us about the best way to connect to our internet with the phone and we changed our service to another one because of the tower being in the field across the street. The young man had a phone and was connected right away. So thankful he knew about the tower across the street because of the service on his phone when he was connecting the tv.

Always helpful and friendly. I had made several different purchases and have been able to either repair/replace the items w/no issues. Always great customer service. Thank you for that! Definitely worth the extra spend for peace of mind.

So far so good. . .

Protection plan, what more is there to say other than it’s bought for in case you need it and the hope is you don’t. My past experiences with Best Buy protection has been good when it was needed to be used and this why I purchase with most items greater than just throw away purchases. Cost effective and peace of mind incase something happens.

They did an excellent repair. Like new. Everything is working great

Nice to have the peace of mind on our soundbar for four years.

Also get the geek squad warranty. Never proves me wrong

I always purchase Geek Squad coverage for every electronic device. They recently installed my new Sony Bravia and were professional and answered all my questions.

I bought this to cover a sound bar for my TV. I haven't had to use it, hopefully I won't have to. But it's nice to know that if something goes wrong I've got it. And for what little it costs for the protection it's well worth it. The insurance covered a TV that was 4mths past the manufacturer's warranty. It was replaced no Hassels!

100% worth it, safe piece of mind and easy to deal with bestbuy than manufacturers .