Customer Ratings & Reviews

It is always worth getting an extended protection plan on any item at BestBuy. You can also extend it, before it expires, so take advantage of that feature; I had to learn the hard way.

So happy with this system. Wanted something compact yet play more than 1 disc at a time for my bedroom at a decent price. This has checked off all the boxes!!

I like knowing I have a back up warranty in case something happens to an expensive purchase that only has a 1 year warranty.

I purchased this for my soundbar because it seems like all soundbars have problems sooner or later. I have no worries about the soundbar for 4 years now since Best Buy will have to fix it. Great insurance and peace of mind. In the past I have had soundbars and they have not worked correctly after awhile.

When we moved a few months ago, we had them come out and install our 2 TV's again (they had done it when they were new in our previous home). We came upon a problem with the sound bar and it had to be replaced (under extended warranty). Best Buy was fantastic to deal with and the employees made it really easy for us to make the exchanges and come once again to hook the remaining pieces up. I would highly suggest it!!!!

Great qualitiy loved it works amazing and recomend it

My geek squad service has been superb.The people are professional and they get right to the exact nature of the problem.They are very professional and they have great work ethic.I would recommend service from them because they really do care about their customers.

The agents came and mounted my tv. no issue. only wished i kept the box for when it was time to move. i had the samsung mount that allowed swivel and tilt feature. instead of them cutting the wall to hide the cords I order the cord covered from amazon and did it myself and it was neat. the sound bar covered the area you couldn't tell

Fantastic service they were all very helpful. Could not ask for any better service.

Always remember to have this maintenance agreement it is worth the money

Geek squad are the best. Very informative and their customer service is great. I will be using Geek Squad more in the future for my installs and purchases.

I have only had to use Geek Squad only once. My experience was superior. Answered my question and helped me within 10 minutes. Found I had a bad Soundbar. Return to store for free replacement with no hassle. I would not buy anything these days without support and extended warranty these days. I use to never buy this support, but I found out this is good investment and peace of mind.

Great option as a catch all when manufacturers warranty doesnt cut it.

love the sound this receiver emits out...great connections with ease of hook up.

These guys were just too much. They were outta here in 10min...no joke!

Best Buy’s Geek Squad is one of the best computer repair services. They offer a variety of services including virus removal, data recovery, and hardware repair. They also offer a 24/7 support hotline for customers who need help outside of normal business hours .

This is the best one that I buy I recommend 100% If I need on future I bought again

Great to know that they are available to do the install .

I've had issues with unit in the past here, will see what happen now here. Always got to go to store to get service here due to the installer having issues with me in the past when calling 24 service line. Than told get Geeks Squad at store to come to home witch I never have a issue with them. They always say can't understand why the installer did what he did getting me black balled from receiving service at my home through 24 service line for Geeks Squad here. Now mind you its been over 10 years and still get the same story here when calling for service here.

They did an excellent job I have no complaints about the Geek Squad