Customer Ratings & Reviews

They’re at guarantee is false they only go and fix things for you they know sing

Definitely not buying this in the future did not cover what I wanted and had to cancel the membership

Not worth the purchase. We've never actually been able to use the protection plan because nothing has died before the plan expired

Never purchased this item and I don't understand why it is listed for me.

I did not purchase this twice and kept getting charged I canaceled it. I do not want it.

Spond my money on this an they wont fix my speaker

They too expensive!!!!! Don’t really need it if you take care you staff

How do I get the sound bar fixed? The Sound bar doesn't work.

The warranty really only depends on the person, and whether you take care of your products or not

Don’t buy this it’s not worth it. Horrible choice.

It's better to have the Geek Squad protection then to not have it and need it.

Always on the phone working their monitors with my computers great great value I recommend this to anybody

The team is knowledgeable and kind. I appreciate their efforts on my behalf. The issue was promptly resolved.

I was originally expecting it to be so so but after living with it and watching movies, truly a cinematic experience with the sound system. I got it at a great price on a good sale. And the wireless sub and surround never dropped out. Only thing if your already are coming from a very clear sounding system this will disappoint you at first, after tweaks and learning the sound, take your time adjusting settings and try surround/ DTS direct/native mode/Dolby Atmos when it pops up. The clarity atmos effects/ surround do great in those modes. Besides that love the bass, wish nakamichi would add tweeters to the front of the soundbar next to mid range would add more brightness to sound.

This is my transitional piece from a 5.1 into the sound bar world. The sound bar is weighted and feels good. It's not light or flimsy, which if you've shopped cheaper models, you'll know what I mean. My first impression was not good, but not because of sound. I have limited HDMI slots on my TV, when compared to the amount I had on the receiver I was previously using. Beyond that small issue, the sound is amazing. The gaming I have done so far is very clear, crisp, and even is delivered with a good amount of bass. For its size, it is loud; even at low levels. Another observation that I could be corrected on yet, is the UI. The receiver I had gave indication when/where volume level was. This is able to be integrated into the TV remote, or using the included remote, but the volume level is not very clear. That might be my only real complaint of this, and it again, does not affect the sound quality. Movies/TV shows are heard so clearly whereas before they were not. 5.1 in retrospect was kind of a letdown compared to this. I'd recommend this to anyone wanting to keep things simple, and within a moderate budget.

I purchased a Sony surround sound system back in 2009 and used it up till now. I needed a new one because our rear wireless speakers were giving out. When this came up for Black Friday, I went for it. Firstly, if you have a small car like a Mustang with a back seat, it's going to take up the back seat. Secondly, the sound bar is HUGE compared to others. I have a 60" TV and it JUST fits between the feet in front of the TV. What's nice is the sound quality and wireless rear speaker connection is excellent. I absolutely love this system. On top of having wireless subwoofer and rear speakers, it minimizes the cables and footprint compared to older systems.

Well after researching over a month for good quality sound system i ended up buying this Shockwafe 9.2.4-Channel 1000W Soundbar System. It is expensive system but when you want to buy good sound system you must invest some money. My investment is wort every cent i use to get this system. Actually i bought open box system so i paid little less price compared to brand new unit. Over all sound quality is great & you can feel sound effect with vibration when you are on higher bass. It has multiple sound setting according to movies or any live tv you are watching. It took me little time to understand all functions but over all i am happy with theater quality sound at home. Sounds coming from all direction while using all channel setting when playing movies. Dobly Atmos sounds great Only thing i am missing is LCD display for easy setup but once you understand system it is okay.

I purchased this for a SIM Racing setup. Before this, I was using a SONY HT-ST5000 and while it doesn't sound as good, it's a third the price. It's well-made, easy to set up, and for the size has very good sound quality. I have it connected to a Cambridge Audio DACMagic Plus, so it's used for more than just racing. IMO you can't go wrong with Denon, been a long-time customer, and still have one of their cassette decks. The purchase process was simple. Placed the order online, 30 minutes later I received an email that it was ready, notified them when I was outside and a few minutes later it was in my trunk. Thank you Best Buy.

Peace of mind to have protection plan. Great to be able to take product to the store.

This gives you peace of mind. It is great to be able to take it directly to a store.