Customer Ratings & Reviews

Came thru in the clutch. I was a bit skeptical at first but the team by my house definitely provided great service

We brought it home and set it up and it sound amazing!!!

Feels great having a warranty that you don’t have to jump thru hoops for

If you're spending a lot on a TV, Computer etc. Its worth the extra. No hassle to have it picked up or return to the store, they'll repair or replace if they can if not they'll refund or let you trade up.

The lg tv t con board are defective good tv bad t con

Love this makes thing get fixed nice and fast for you

Hassle free protection and reliable to service or replace anything g defective.Always friendly fast service

I needed this. Had a blu-ray player for 9 or 10 months. Just totally stopped working. Wouldn't turn on or anything. Didn't have a protection plan. Never again. Best part, could of got 2 years for $12. But for $4 more got 4 years. Great Deal!!!!

This is a great service to have in case of mishaps

best sale ever. we always have the best experience at our Asheville N.C. store

Geek squad has always done right by me! They do what they say they will do with no hassel, last time I had to use it they went out of way to give me better service than the plan was for! And the man working was crazy HOT!!!

Geek squad is great warranty coverage after the manufacturer warranty expires

Good workers and friendly staff over all i like best buy

It's unfortunate that manufactures just cant get simple tytech right... I'm talking about SONY.... Such a trusted name yet they constantly mess things up. I went through 2 soundbar's, 2 years in a row. You literally set it up and leave it there but somehow, They still stopped connecting or had main screen issues. Thank god for Geek Squad protection.

Had to use one of these on a TV I bought that started having a black line. They came out and tried to fix it but couldn’t. Instead of me being SoL they offered me a similar tv or a Best Buy gift card. It’s worth it just in case!

For high end electronic equipment like my new Sony 65” tv, 4K Blueray player and JBL Sound bar I buy the four year protection. When my tv was installed, it flashed red three times...not good. I felt great having geek squad pack it up, return it and then bring a new one. No hassle, no waiting for Sony approval...just get it done.

I always add this protection almost to all the products I purchase a Best Buy because they always take care of their end with their protection

Service and terrific and any questions were answered precisely

The Geek Squad is awesome! Seriously. These warranties are super helpful, fairly priced, and Best Buy is very easy to deal with if you ever have an issue. To me, purchasing a protection plan is no a brainer given how complex some of these new electronics devices are.

Very affordable and gives you peace of mind after purchasing expensive items.