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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3707 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 3,707 reviews
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife doesn't think we need these extra warranties and support but things happen and I like having them. The products covered are normally good enough that the additional coverage will probably not be used but peace of mind is valuable to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't give costly repairs a chance and buy this warranty to protect your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cover for display item purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I did not get to point to use this. The product itself was good though it was a display item. Never had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in clutch when I bought a JBL soundbar and the romote that I bought for it wasnt working with the soundbar. Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Customer service and prompt. They’re the best !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Off to the races

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed it myself, it was quick and easy, I really didn't know that the Geek Squad would install it for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hooked up soundbar to TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job at hooking up soundbar to TV. Explained everything proficiently. Very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan along with a sound bar I recently purchased. I haven’t had to use it yet but it’s great to have in case anything goes wrong. There’s a saying is better to have it and not need it than to need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was a smart investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squat Agents were very personable and professional. Showed up on time, worked fast AND helped me completely set up all 3 Smart TVs. 5-Stars!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are a must with electronics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a warranty when buying electronics. Sometimes you can contact the manufacturer with the warranty’s, you don’t have to use geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OnAMission

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always include a geek squad protection plan when offered. You can't go wrong with having. Most protection plans make you feel duped! Not Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were patient and explained everything to me. Their services were just amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box product and figured I’d get the protection just in case. I think it’s worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is a must for all electronics. They are extremely helpful and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase A Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always Purchase A Geek Squad Warranty With Everything I Purchase At Best Buy. I Might Not Ever Use It But I Always Have It. They Never Give You A Hassel When You Have To Return A Item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly glad i bought this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My DVD player is acting up its been a year or two since I purchased a home theatre system and my arc output isn't working and my DVD player has a hard time reading my DVDs i know it's not my movies because most of them are brand new plus it easily plays without any problems on my PS4 so it has to be my DVD player!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best money I could ever have spent in taking a memebership with the Geek Squad.They are there online, over the phone or at the store to immediately take care of any issues without question.I never thought their service was so complete. I now realize all the money I have saved by using them. Well done you Geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad is quick and reliable. They all know what they are doing with great explanations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent plan....do it for your purchases!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do it for all your purchase. Solid coverage & proven! Done over many years per myriad purchases & though rarely needed to employ, when required the Plan came through as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for TV warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took this out because of the problems I always have with my TV's. When you take out a warranty like this you go to the geek squad and they don't give you any hassles. They either check out your purchase or come to your home to check out the problem.

    I would recommend this to a friend