Customer Ratings & Reviews

I don't recall if I had something happened to my purchased item. I guess everything was fine after 4 years later..

Ive never had an issue with this Receiver the speakers are the only thing youll have a problem with if you want my sound and bass

very good service, and worth purchasing, Every time I buy a product at best buy, I buy this service

I highly recommend geek squad service, you won’t regret it

Two thumbs up, never had an issue with replacement or repair.

The protection is worth it. Gives you a peace of mind.

I always get Geek squad protections for all my products. It is always worth to get it. They are always there to help you if you have any problems.

Like to make sure our purchases are protected. What better way than with the protection plan?!

Highly recommend. I’ve replaced a sound bar and a TV using the protection plan. Yes the purchase is a gamble but it’s paid off for me and made me a believer.

great customer service excellent help with my items I have purchased

Geek Squad service is great and I love the way they are

Who buys electronics and doesn't buy a purchase protection plan? not me I always buy it.

I would not buy anything with out making sure that I have the geek squad protection plan. They cover almost everything when you have a problem and they help you when you don't know anything about the item.

I have not had to use my Geek Squad service on this item.....yet. However....I have used the service for a past item (car stereo) I purchased at Best Buy....and was glad I got it. Stereo was replaced at no cost.

I have not had to use my Geek Squad service on this item.....yet. However....I have used the service for a past item (car stereo) I purchased at Best Buy....and was glad I got it. Stereo was replaced at no cost.

For my first time buying a products like this its great. Its easy to use and great sound

You need this in your life! With this protection plan, there’s no need to stress out. It you have a malfunction or need a repair, they have your back!

I always get the protection on my valuables. I definitely recommend purchasing! When it's time to get assistance/replacements, it's a breeze!

Love the peace of mind with our new purchase in case something happens.

I usually have high regrads with the Geeksquad but I am only giving this a 3 star rating because of an incident that I feel has not been resolved. I purchased a soundbar and subwoofer. The serial number on the box, receipt and Geeksquad paperwork all matched but they did not match the serial number on the soundbar nor on the subwoofer. When I brought it to the attention of both the sales department and Geeksquad, I was not not to worry about it and they will honor the warranty and correct the serial numbers at the time of service. Since it is not corrected now, I'm leary they will honor a warranty for the product having different serial numbers than on the receipt. After all, who's to say I don't have 2 soundbars but only 1 warranty. Time will tell.