Customer Ratings & Reviews

Would not purchase an electronic device without having Geek Squad coverage. Never know when the device is going to stop working and based on previously experience with Geek Squad service plans, no need to work if they stop working because I am covered.

Easy to use. Walk in with a broken thing, find new thing, take them to the checkout, sign a thing, go home with working thing.

The agent was able to answer my questions after I described the issue I kept facing and was able to walk me through the installation fix seamlessly.

Peace of mind for your equipment. Easy to get at check out, price is low and you have no issues when requesting repairs if needed.

Given the recent weather events, the increased frequency of power surges/outages, it seems that an extended/increased warranty is a good hedge against the unexpected to protect one's original investment. In addition, today's electronics are increasingly sensitive and susceptible to complete failure given the component modules that host not one but many circuits and functions. Thus, often many electronics are prohibitively expensive to fix. One lost function may not be 1 part, but rather a module for multiple functions/parameters. A little insurance goes a long way toward peace of mind.

Greek sqard is the best the entire team great customer service., very respectful and put shoe covers on shoes before entering your home!

If you are going to buy high quality Stuff from Best Buy why not invest in some protection just in case you need it, don’t forget any things that is man made can break so if you get this protection it will save you money people believe me, been there and done that, be smart and purchase what best for the best

I don't know how I'm supposed to review something I've never needed to use yet, but hey, I get 25 points, lol. I'm sure this is a great, inexpensive plan to have just in case. If I ever need to take advantage of it, and ya never know - things happen, I'll update this "review".

I always purchase one of Best Buys extended warranties. They are always helpful on the phone when I need them. They are responsive and fast with service. My worry is always that a company is going to find some loophole to not honor an extended warrantly, but Best Buy always comes through.

For the price of geek squad you can’t beat it! Just like to protect my products. And you should too. There expert knowledge is there when needed. I know because I had geek squad warranty on a car stereo. And was replaced with no problem. It pays to have then have to pay the entire amount!

Good workers and friendly staff over all i like best buy

Feels great having a warranty that you don’t have to jump thru hoops for

Would recommend this to everyone Best Buy has the best warranty for your product I got it for every purchase I made

The agents fix everything properly. Great service

This product will give you peace of mind on every electronic you buy, electronics are just that and can fail anytime

Got 4 years of Geek Squad protection for my Sony soundbar for $25 (bought the Sony soundbar open box excellent from Best Buy for a $45 discount). This is about $.50 per month for 48 months or 4 years, or about 1 1/2 cents per day. Peace of mind given that I bought the soundbar open box.

Service and terrific and any questions were answered precisely

best sale ever. we always have the best experience at our Asheville N.C. store

The geek squad people are great. When you call someone, you get someone in the USA who knows what they are talking about. When you go to the store, they have also been super helpful. The extended warranty has always been worth it in my opinion and it's worth the extra cash for ease of mind.

Was a pleasure on ease and convenience of using website makes life so much easier thank you best buy