Customer Ratings & Reviews

The protection is worth it. Gives you a peace of mind.

I highly recommend geek squad service, you won’t regret it

got a protection plan for my last surround sound system, well that busted so i took it back to best buy and because they no longer carried my system i had the option of taking it out for repair or they would provide me with a gift card in the amount i paid for the system. i got the gitcard and bought a sound bar.

I like the sound bar a lot. The Bass is great and efficient and it was worth the money But it does need more Treble because the bass is sometime overpowering.. now I’m looking to add speakers

Excellent -great customer service . Concerned , fluent knowledge -easy to work with . Considerate . Patient

Two thumbs up, never had an issue with replacement or repair.

Perfect for adding speakers for home theater. I am now wanting to go bigger to a 9.2 feature reciever.

The drive up process made our warranty exchange pleasant. Then in a couple of days our new unit was delivered to our door. This was delightful for handicapped people! Then we were given a refund which enabled us to purchase the four year warranty!

Geek Squad service is great and I love the way they are

We have had Geek Squad protection since we bought our first computer from BestBuy back in 2007. In my opinion, there is no better computer service agreements on the market. We will continue to use them for as long as we have computers in our household. Thank You BestBuy and Geek Squad!!

I have learned that most of the time it is worth getting the protection. The price for the plan is well worth it. I have only had to ever use it a few times but it is easy and problems.

I always get the protection plans. I am a total tech support member and plans are sold to me at a discounted rate. I like the feeling I get knowing I have additional coverage to protect my investment in the case of a breakdown.

Amazing service, easy to use and they are very professional and quick and good at their job

took this out on my 5-disc sharp mini player , and so far so good , havn't needed to use it

Bought the extended warranty so I can sleep better knowing my speakers are protected.

Would always recommend getting this service. Ive always heard of great thing's about the Geek Squad

I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

One of the things that I love about Best Buy is there Geek Squad Protection program. Anything breaks just return it and they give you a new one, no questions asked.

I’v purchased the Geek Squad protection plan in the past. It came in handy when one of my televisions was malfunctioning. The television could not be repaired, one of the salesman bought over a replacement unit (same model) and I was on my way.

great customer service excellent help with my items I have purchased