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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30863 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1178 Showing 23,541-23,560 of 30,863 reviews
  • Rated 4 out of 5 stars

    ms mcc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must. They are knowledgeable of their products and the service is great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    0 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection for a TV I bought. I went in the store yesterday spoke with a manager. I made her aware of the situation. She told me the geek squad protection covers for power surges. I told her a power surge caused the TV and the room to catch on fire. I made her aware the TV was not repairable. She told me to bring the TV in it was covered. I brought the TV in today, spoke with a different manager that made me aware it wasn't covered. He stated the protection does cover for a power surge , but because of the shape the TV is in the can't return it. I am totally disappointed. I drove 30 minutes there wasting my time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me with my tech issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great technician help me answer all my concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the heading says. I didn't expect much from this and it exceeded my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good service & some thing else not to worry about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On anything electronic over a certain dollar amount...I purchase the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use but it’s there whenever I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great price really enjoyed it. recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great price really enjoyed it. recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best service to help me with my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You coukd ask these guys anything and they always have the answer for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the investment for product replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Geek Squad Product Replacement haven't needed it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is very helpful. I always try to get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung warranty isn't enough. Best buy covers everything to protect your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice warranty extension but I hope I never need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. I would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a few hitches with wireless router - Geek Squad very helpful. working like a charm now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great resource for questions and help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are only a phone call, email, or in person help for repairs or help with any electronic product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Nice Tv warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this warranty so I don't have nothing to worry about for the next 5 years.

    I would recommend this to a friend