Customer Ratings & Reviews

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

The geek squad gives you piece of mind that you can get help and fix or replace your products with ease

Again always wise to buy 5 year Geed Squad Protection! Don't make the mistake and not get it!

I will buy an extended warranty on something that I will have for awhile, tv, appliance's and computers

These guys were great. They set up my laptop, ipad, and phone and were always upper helpful and very professional.

Great service plan as always. Covers you just in case of the every now and again, Uh OH moments!

Always get geek squad protection. They repair and replace

Hope I don’t need to use it because it is insurance. Meaning my stuff would be broken.............

This comes in handy. I've never been disappointed with replacement or service.

I called and asked for info about both plans, they answered all my question and concerns! Thank you Best Buy!!

The agents installed and mounted the Tv and hooked up all the other devices. Very professional job.

very happy with my purchase of the 5 year geek squad. it's nice having the peace of mind that my tv will be replaced if anything happens to it

i always purchased geek squad protection for my all gadget and electronics for a peace of mind

While I haven’t used the geek squad services yet, it is so nice knowing I have protection on larger purchases.

Excellent work for putting up my tv. They didn’t drop or scratch the tv

Bought this for my TV. The same model I bought from Costco (returned) had problems, so I bought this just in case.

Awesome service great prices on electronics! Highly recommended to family and friends! A must have for today’s TVs.

I always purchase a replacement plan when I make a large purchase. Best Buy makes it easy to use and it now covers power surges which is great.

TV replaced if anything goes wrong. Great deal and peace of mind. Especially good coverage if you get frequent power surges during thuderstorms.

Great product and service would recommend. This is the specialist came out to my house and checked my TV and worked out my problem great service