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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 838 Showing 16,741-16,760 of 30,861 reviews
  • Rated 5 out of 5 stars

    Geek plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year geek squad protection great plan I always buy this to protect all my things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this 5 year protection plan gives me peace of mind that my purchase was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty by far. They’re easy to reach and are very accommodating!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy greek squad service. I have never had a issue with getting anything fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting the 5 year warranty on your tvs. I got my old tv replaced by a brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad honor my warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is a must on every appliance you get. Good service when you really need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what this was for. But I want points so why not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for big purchases. I have need the protection several times and its never an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is worth it in my opinion. Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service for the TV i have purchased. Recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment. Agents connected washer, dryer, and TV's. Free haul away was even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it but it’s not to know I have it if I do need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for 48 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money spent. Best Buy has one of the better exchange / repair programs. I highly recommend it for any item over $20.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use this but knowing i have it gives me peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently visited the Clovis location Best Buy look for the TV the lady was very helpful she explain to me why the TVs are different

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan. Nothing special about it and everyone should have one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this protection plan for my son's christmas gift and he loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GreenBear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't need to use the services yet, good to have for this product (TV)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it for the television but I have used it for other products I have purchased and it was worth every penny.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LOW AUDIO QUALITY. EVERYTHING ELSE SATISFACTORY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is okay. TV worked fine for a few weeks, but then the sound started to deteriorate. It would either be warbled ( lower quality) or the audio would not match up with the image by a few seconds, causing me to have to do a software reset of the television. Simply turning it on and off did not fix the issues. I invested in a sound bar, and hopwfully that fixes the issue. Otherwise I will be exchanging the TV.

    I would recommend this to a friend