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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30821 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1016 Showing 20,301-20,320 of 30,821 reviews
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buys Geek Squad is always great to work with. Great protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Geek squad helped me get up and running quickly and with a hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully will not need to use the geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just extra insurance and tech help if i need it. always a smart choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended for five years! Five years! Can’t even keep a gf for that long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Jones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase warranty’s with every purchase I make no question asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price great deal great picture would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy for any home! Also a home run Christmas gift for all ages!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy for any home! Also a home run Christmas gift for all ages!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gateway Springfield BEST BUY is USELESS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing to purchase with any item. It protects your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me get my TV in my vehicle. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Josie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not use this yet and hope to not use it. I a happy with best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    left device with the geek squad and it was fix and it was fixed on the date I was told great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VizioWarranteeExtension

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small price to pay for piece of mind for first 2 years of ownership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to have insurance in case something happens to the television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the backup for my warranty on this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had great service with geek squad. Will replace electronics if they are faulty during your plan .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea to have when there is issued with tv. Life span is short so it's can be fixed or replaced for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A no doubt purchase to go along with your electronics purchase

    I would recommend this to a friend