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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30618 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1071 Showing 21,401-21,420 of 30,618 reviews
  • Rated 5 out of 5 stars

    I always get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The number of times geek squad protection has helped me far exceeds the times I did not need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a reliable service. Would not purchase without

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase money can buy. always reliable services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safety first You can go wrong with extra help from a professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the fact that I was offered a 5 year warrant on my Sony tv. So far i haven’t had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any problems or issues, I know the protection plan has me covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a great away to protect your products when something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and nice protection plan for two years it’s worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was to have best buys extra warranty squad staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have . Especially with so much electronics in use in home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    eggy kfkgg gaff cx hbhbhv cosszsd fcsaasA gcfxd gff The homies !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’ll be sorry if you don’t have the protection... just get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’ll be sorry if you don’t have the protection... just get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and easy to use, very helpful with all your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mom to have coverage for the TV I got her for Christmas. This covers her TV for 5 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They should me what needed to be done and explain stuff very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech can out connect my nighthawk router it was lady and she new her stuff

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    5 year Geek Squad protection Plan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 Year Standard Geek Squad Protection Plan is something I have purchased in the past for all my Electronic devices that I have purchased at Best Buy. Sometimes it can me be a waste of money, you really just need to make a personal choice and weigh the benefits Incase something happens. If you purchased something that cost over $200.00 then a Protection plan for $35 to $50 would be worth it to fully replace it if something happened to it for a 5 year time frame. But if it cost less than $100.00 I would not recommend a Protection Plan, just buy another item to replace it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having a 5 year protection plan that is like an insurance policy in case you have problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know that the television is protected from mishaps that occur with young children and pets

    I would recommend this to a friend