Customer Ratings & Reviews

I get the GEEK SQUAD warranty for everything I buy. It gives me a great piece of mind.

Great service haven’t had any issue using them worth buying

My tv will not turn on or off with the remote. As I had purchased a 5 year extended warranty I called the geek squad. After 6 weeks of repeatedly calling them I have been told no one is going to come out to service it as I live 50 miles from their store and that they advise me to contact the manufacturer direct. Not what they told me when they sold me the extended warranty! Anyway that warranty is expired. I have talked to no less than 5 different people with the same result. They took my money and refuse to service my product! If you live in a rural area do not purchase a warranty from Best Buy! Absolutely NO CUSTOMER SERVICE!

Have not had to use but it’s a great deal just in case.

Gotta have geek squad protection the agents are awesome

Have to have this protection for any assistance if we need help.

Geek squad is a must have for any electronics bought from the store. Covers just about everything.

Protections plans from Bestbuy are always great love the fact that they have some great ones

Geek squad is always trustable and provides quality service.

Have not had to use this, and hope not to, but it's good to know that I am protected if anything happens.

i hope when the time ever comes geek squad does there job

Very informative and helpful has helped me in many occasions

I always buy protection on high value purchases, well worth the money

Nice to work with geek squad. Always helpful and provides good value.

The protection plan is a no brainer for certain purchases. They are easy to use and fairly priced

I had a five year warranty one the first one. After less than 2 years it went bad. They replaced it under the warranty but would not transfer the 3 years left onto the replacement. Had to buy a new warranty for it. Got shorted the remaining 3 years. Not right it was paid for and they said it could not transfer to the new one or be refunded.

It’s great. I enjoyed it. Nice. Fun. Protects. I like it alot

The will always take care of you in one way or another

Bought this for my sister’s new tv. She didn’t have a 4K tv & I immediately jumped on this for her new tv

Fortunately the products I purchased are good enough that I have not had to call for help.