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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 647 Showing 12,921-12,940 of 30,845 reviews
  • Rated 4 out of 5 stars

    Comforting reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have for that “just in case” that might happen with new purchases!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Couldn't buy online for LG C2, very frustrating.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that I could buy this online, but after many support chats, in which I was told I could buy it online, I was told that I could not in fact buy it online and had to drive back to the store to buy it. (40 minute drive!) Very annoying that multiple employees and support agents had no idea the C2 had to have it's protection purchased in store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives the feeling of confidence that if there is an issue it would be taken care of with warranty coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always getting protection for any product you buy is a great thing! The geek squad goes above and beyond to make sure you are protected. Would recommend them to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind on a large TV purchase. I've had a couple of TV's fail in the last couple of years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad before, but never purchased product protection. I hope I don't need to use it. If I do need it, I hope it covers the repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thay were easy to work very organized and knew what thay were doing very neat that were in and out for about 2hours max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this service at Best Buy for my computer. Agents installed it and serviced my computer at the same time. Would do again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A NECESSITY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY HELP YOU MOUNT YOUR PRODUCT AND PROTECT YOUR PURCHASE. DEFINITELY WORTH THE PRICE.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Always get your warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't gotten the chance to use the plan wich I'm happy that I haven't lol Yet I always buy the warranty because you never know if you are buying the defected one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rosie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like buying the service because that are very dependable . all you have to do is to call them when you need something .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product to have when purchasing any electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    any time i call they help me, they solve the problem, excellent choice for the money great very happy with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal great for the kids !!!!!!!!!! I get all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great Samsung television.. I had it for a few months and I have not had any problems with the unit.. it has a great resolution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gsp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend getting this service. They are very knowledgeable and professional. It is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't not give Geek Squad a good review. They are very knowledgeable and just awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the geek squad assembly and connect our tv along with the blue ray sound system They were courteous and professional. Having the warrenty brings peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek squad! The price for product protection is well worth it. I’ve had to use on occasion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $80 for 5 years!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $80 for 5 years! Great price on TV makes amazing deals for the extended warranty

    I would recommend this to a friend