Customer Ratings & Reviews

It could be better had to use it once did not like that they did not want to give me a new tv just tried to suppose to fix it

Nice staff and very helpful and answered all of our questions

Great price in a warranty. I bought the one year membership which discounted it even more

hopefully wont have to use it but glad i purchased it

Geek squad helped me get all the viruses off my laptop in less than 10 minutes. They are amazing!!

after my samsung tv broke less than 3 years due to a power surge, I wished I had this warranty.

after my samsung tv broke less than 3 years due to a power surge, I wished I had this warranty.

When I need help I will have it. I like the peace of mind it gives.

It’s a good feeling to know that I have a team ready to assist me.

2-Year Standard Geek Squad Protection. Always good to be protected.

Well i call my local geek squad and they tell me how to setup in my home and everything work great!!!

The customer service is good and helpful and they support you on any problem

The customer service from geek squad is horrendous. I set up a service call to repair a LG OLED tv before Memorial Day because it doesn't power on. A quick internet search reveals there is a known issue with the power board, which was confirmed during the first visit. Yet here it is after the 4th of July holiday, no new power board and no working tv. The local store cannot (or claims it cannot) provide any help. All you can do is call an 800 number, be placed on hold, and be told they will call you back with a repair date, which doesn't happen. No one seems interested in fixing my TV.

I don't know how to connect anything that takes more than 3 steps, Geek Squad does. Buy this, let them fix everything and chill.

Have not needed to use the geek squad yet. But I'm sure they will be useful if needed

I am glad I have the warranty. It gives me peace of mind. I have called with questions and the geek squad member has been very helpful.

I broke my ps4 and drove in and they replaced it. And it was my fault. No reason not to get it

Always professional service with the geek squad I never had a issue with them

Great services it makes perfect sense getting it trust me

We always purchase the protection plan. We have had the need to use it in the past on other purchases and it's a great plan to have!!