Customer Ratings & Reviews

Love this. They have resolved every issue I have had. Wouldn't be without it.

So far I have not had to use my geek service and the insurance is very good thank you

Go with the squad on every purchase never know when something is going to go wrong

I have peace of mind. The geek squad are always very knowledgeable. And I have always received great service from Best Buy.

I haven't had to use this yet, but am glad it's there if I need it.

So much security provided by buying this warranty. Spend a few extra dollars for the added protection. You won't regret it.

Have used the warranty in the past with a computer and the service was great! Hope I won't need it, but if I do I am covered!

Happy with my purchase! Hopefully I will not have to use this Geek Squad warranty.

Extended the warranty on the TV brings some security with it, lucky haven't had to use it.

Have the Geek Squad protection gives me peace of mind

Purchsed to protect recently purched TV. Have not used it yet.

The customer service from geek squad is horrendous. I set up a service call to repair a LG OLED tv before Memorial Day because it doesn't power on. A quick internet search reveals there is a known issue with the power board, which was confirmed during the first visit. Yet here it is after the 4th of July holiday, no new power board and no working tv. The local store cannot (or claims it cannot) provide any help. All you can do is call an 800 number, be placed on hold, and be told they will call you back with a repair date, which doesn't happen. No one seems interested in fixing my TV.

They made it seem like this would protect your purchase from accidents when it only protects if your tv stops working because of manufacturing issues. I feel like they should state it clearly and I paid an extra 50 dollars for no reason.

Excellent service and professionalism by the team.

I love the Geek Squad protection plans. No hassle replacement.

It’s very great don’t even worry about the receipt

Dope service!!!!! Great business too !!!!!!!!!!!

Protect your purchase with the Geek Squad. I was considering not purchasing it but I'm glad I did. Peace mind is worth it.

The Sony tv I purchased went bad after 3 hrs. They replaced the tv in the next few days and sent out the geek squad again.

this is the best tv i have ever owned. would love to buy another one..