Customer Ratings & Reviews

Have not had to use their service yet on new tv but have had great response when needed on computer

The Geek Squad was very helpful and assisted me with all my questions.

It is very important to get these plans. Anything can happen to your products.

When making a major purchase I thought it was a good idea to have the geek squad warranty as well since the geek squad service has been so reliable I think I was a good idea to have the warranty also I'm very happy with Best buy and The geek squad team

This feels like i am reviewing geek servitude. haven't used it yet, but figured i needed it since 4 year old OLED had major burn-in issues. totally should be covered by mfr, but i guess they didn't anticpate a pandemic and that my burn in would be "CNN LIVE CORONAVIRUS PANDEMIC" not kidding

The agent that came to my home to service our tv was professional, knowledgeable and on time as promised.

Love geek squad. Always buy their protection services.

I do not buy any electronic device without buying a Geek Squad Protection Plan. It's nice to be worry free for 5 years. I have owned several Insignia products in the past and I have yet to have one fail, but I play it safe and protect them anyways.

2 year protection, hopefully I won't need it. I guess we'll see how good it is if we have to try to use it.

It would be stupid not to purchase the geek squad plan when buying a samsung tv for the price, because after you own the tv for maybe a month, you will get an insurance packet from samsung, after registering your tv online. It is extremely expensive, while geek-squad if you purchase minimum of 2 years you can renew it when the 2 years is up.

Very good for protection also easy to use. Great to buy

There good ever item i purchase i added Geek Squad any time i had a problem with item never had problem with them fixing my issues

With Todays TVs breaking down so often this service has saved me a few times from losing money. I always purchase with getting new electronics.

Just not long enough, seems like we should have went with the 5 year plan and all would have been okay

Worthwhile service to add onto any electronic purchase. Gives piece of mind knowing that if there is any issue they will be out quickly to fix.

I purchased this geek squad 2-year Standard Protection to complement my Samsung TV to save me some money on the service of my Smart TV , guess what I haven't had a need to use it yet great TV , but it's nice to have the insurance ,very satisfied

Haven't used the service yet but for the price I added the 2 year coverage based off other reviews.

If you ever wonder if you need Geek Squad protection, don't struggle. Especially electronics these days.. their life span is short and build quality is not quite guaranteed. Your warranty will give you complete peace of mind!. At least my experience with Best Buy warranty has been always pleasant!

good to have I have not used it as of yet. will have when needed

I always get the extra warranty for all my electronics, We bought a 55in Sharp back in 2012 after 4 years the LED panel blew out and I had the 5 year extended warranty, The TV was not only replaced I was given full credit for the old TV and was able to upgrade to the newest model for only a few more dollars.