Customer Ratings & Reviews

Awesome service. Quick and easy service and handled it without question.

Geek squad always help me to fix or replace my issues.

Haven't used it yet so I really can't say anything about it. My dad has it and they've helped him lot's of times. This is why I got it

With included damage coverage, it definitely can come in handy and provide peace of mind

No one truly appreciates a Geek Squad Warranty until you have a problem and have just a factory warranty. With this, no need to save original packaging. Replaces your electronic with a New Unit!

Purchased the 5 year extended coverage plan to give me peace of mind coverage for my new Toshiba tv. With electronic items, you never really know when they might fail.

I actually had to have a tv replaced. Geek Squad made sure I knew it had to be removed from the wall to get replaced.

Great customer service. Alleays available to answer questions.

Geek squad was free with purchase and we have enjoyed having it.

I was disappointed with the service that I paid for on my washer and dryer. I called several times letting them know that the steam kit hadn't been placed on my dryer. Instead of just sending out a tech, I had to argue for days to get refunded. Mind you I had a zero balance and purchased several large items with extra warranties, I'll never make that mistake again. They don't want to honor the extra warranties.

Haven’t used this yet, however I’ve used the geek squad to install my refrigerator w/ ice maker and they were great & I always use them for any computer work—A+

Have not had to use the Geek Squad yet - but knowing they are available for issues and questions as I learn about SMART TV's is mind-easing.

With every purchase I make at Best Buy I always get the Geek Squad protection. For me it has paid off several times and without it, it would have cost me near a thousand dollars for necessary repairs

Definitely worth getting the warranty package. We had the same TV blow out on us from another store after 3 Months. Without the protection plan from here, if this happens again, we are out of luck.

Always purchase with any major electronic purchase. Have used it many times, and gotten my money back completely on two different occasions.

Bestbuy has an excellent track record when u make a warranty request. I havea piece of mind knowing that this company will back its product!

Great value and peace of mind for the money. Easy to set up. NOT easy to manage the subscription.

Had to get coverage for my new Oled tv purchase & the price was fair.

Geeks are always there to solve my problems. They do most remotely and my 3 year old laptop is doing fine with their upss da are every ) months or so.

Always friendly, easy to use, I count on them to be my service providers and have not had any issues, on the contrary all has gone well, over many years