Customer Ratings & Reviews

I have been dealing with Best Buy for over 15 years. I always purchase their Geek Squad protection plan if it is offered, regardless of what I purchased. I remember all too well the high cost of simple fixes on my computers before I became aware of Best Buy's Geek Squad. They will save you loads of money, believe me.

I purchased this geek squad 2-year Standard Protection to complement my Samsung TV to save me some money on the service of my Smart TV , guess what I haven't had a need to use it yet great TV , but it's nice to have the insurance ,very satisfied

Geek squad is the best thing to have when you purchase a merchandise so make sure you get that geek squad warranty it will take care of you when you're merchandise break down go get it

Unfortunately I have had to use this on the last 3 TV's I purchased from Best buy but because I had the plan Replacement was simple even 4 years into it. They were neat and professional.

I loved it, it worth every penny, high quality, and very fast processor!

some people believe that if you buy warranty that something will go wrong with a product buy in the long run its woth every penney because lets say you buy a tv and add warrantty for $100 more for 5 years and if anything is wrong with the tv they will basically give you a free tv because to repair it cost more money for them

The extended warranty though the Geek squad give you a 5 year warranty.

Great product an pictures are magnificent TV an customer service an delivery was on Time

This service provides a great amount of peace of mind on purchasing something reasonably expensive for me such as a TV or gaming console. Because of this warranty I have been able to have defective equipment be repaired or replaced by a working one without much of a hassle or tedious paperwork.

My TV is so awesome! I love the apps, the picture, the sound quality an I got a great price for the size (65')

The only thing that I say is bad is I purchased only for 2 years I would always do t he 5 year plan because it is safer to be protected and have your mind at ease if anything should go wrong with your product you know it will be fix! Great Service!

The agents did a great job mounting the tv and informing me too how to hook up my sound bar quick fast and easy

Excellent Nice tv Picture quality excellent . Recommended

Excellent service! I fully recommend their service! I'm very happy!

Always go for protection, its just worth the minimal upcharge for the peace of mind.

Worth every penny. Had to replace 2 tv’s due to lightening. With Geek SQUAD PROTECTION now we have replacement courage if this happens again. Like all insurance hope you never need it but just in case we will be protected.

With Todays TVs breaking down so often this service has saved me a few times from losing money. I always purchase with getting new electronics.

Love. Geek squad I use in the past. Very good. The guys and girl know what they doing very professional

Excellent service knowledgeable technicians. The most comfortable warranty/protection I've purchased

I always purchase the service when Buying a TV. I have purchased Geek Squad 2 times. Used it twice and have been over all happy with the service. They replaced a prior TV. Repaired another TV. The parts and labor were almost as much as the tv itself.