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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30293 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 30,293 reviews
  • Rated 5 out of 5 stars

    So quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the service. It was quick, easy and enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service. It is a must have for peripherals that live around pets or kids. Best bang for your buck if you have headsets or mice dyeing every 18 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind for five years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With so many electronic devices in our house, we love the peace of mind of having a five year protection plan that covers any problems, and they come to our home for any service or repair calls. It sure beats pulling a large TV off the wall and hauling it somewhere for a repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have y’all at our disposal thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 75” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down, best purchase! This is our second tv in this style. We knew we wanted another bc the 1st one was so easy to function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got tv now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very proffessional. He was very friendly and nice. It didnt take him very long at all to put up wall mount. And he also hooked the tv up to the wall mount. It looks really good. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reminded us to utilize their service. Gave us notifications to maximize their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still loving my OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been running the LG - 65" Class CX Series OLED 4K UHD Smart webOS TV for about a year and a half now and I'm still impressed. It just looks amazing. Not since I bought a plasma TV have I been this impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only purchase this once before and got a full refund on a broken keyboard case. Had a $1200 Samsung tv go down and didn’t want to have any issues for a new LG 75 inch. I will have piece of mind for 5 years. They even cover pixel loss.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is a great comfort regarding both of these issues: We live quite a ways away and our summers are hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t be caught without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use it with our new OLED TV, but it saved my bacon when our 2 yr old LED set developed an issue with the panel. Since Visio panels are not replaceable, it provided a credit equal to my purchase price. This allowed me to upgrade to the better quality picture of OLED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A necessary add on when buying the Insignia tv brand. My orevious Insignia, which I loved, died after 4 years. And I did not have the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t really review this because I just got it but it’s always good to know I at least have some type of protection for the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable. Very responsive to questions and concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta protect your products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 600 tv. Ain’t no way I’m not gonna insure it for 2 year after the fire destroyed the last one. I love my tv so much, I literally named it “Brad Pitts TV” I’m almost positive he owns the exact same mode. So no better option then to protect the same tv that he may or may not own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Self mounted, didn't call Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was already in place. This is a replacement television and a birthday present for my grandson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy reimbursed me the full price, plus sales tax cost of my recently deceased 3 year old UN50JS7000. Without this coverage, replacement would be entirely out of pocket. Just purchased replacement HDTV with 5 year Geek Squad protection as well. Assurance well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free enjoyment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows for peace of mind especially with OLED panels and their risk of burn in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS GET THIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has saved me so many times from repair fees If they can't repair it, they will give u a new one comparable. The first geek squad agent, broke it even more lol. The second one was like..uh she messed it up we have to replace the entire tv...i was cool with that...so always get this protection plan!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought 75 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very happy with my purchase would recommend to others

    I would recommend this to a friend