Customer Ratings & Reviews

I haven't had to use the service yet, but I enjoy the peace of mind that comes from having it.

I also get the service plans because of the wear and tear on the devices. Luckily we haven’t had to use them as of yet but I’d rather be safe than sorry!

The picture quality is very good.. it shows so perfect and the size is bigger than expected

Incredible value for a quality product. I would definitely recommend.

Haven't had to use it, but I like the quality of work they have done on previous issues. Better to be safe than sorry.

Fortunately, I have not used the five year geed squad protection plan. Hopefully, I will not need to use this. Just purchased it as an insurance policy.

Fortunately, I have not used the five year geed squad protection plan. Hopefully, I will not need to use this. Just purchased it as an insurance policy.

The agents keep my equipment working properly. I try and get equipment checkups every year and sometimes more often. The agents on Ray Rd. In Ahwatukee are great.

I would Always recommend the geek protection. Most warranties at other businesses are not worth purchasing I purchase everything I can from Best Buy.

Great pick of a tv I bought for my mom…. So good idea for af

I have peace of mind knowing that any problems with my new television will be taken care of in a timely fashion.

Excellent service and great knowledge! Highly recommend for a good tv

The crew was professional and knowledgeable. Have used the Geek Squad on several occasions and have never been disappointed.

I now have the peace of mind knowing that if something happens to my new 4K TV, I could get this product replaced. I have had success with other warranties from Best Buy. The price was a little high at $189.00 but I did have a $50 Best Buy gift card that I applied towards the purchase.

picking up another x95j today as last 2 had problems, one had crack in screen and second had band down middle of screen, so picking another one up today, 2 year warranty is probably best to get although sam club and costo offer free 3 year warranty’s and 90 day return policy’s so i would like to see best buy’s policy’s on pair BUT only best buy will actually come to repair the tv in home, other stores ether ship it out for repair or replace entirely

My 65" Sony TV wouldn't turn on. Called Best Buy. Geek Squad worked on it and fixed within an hour. No issues since. They were very professional and friendly.

Originally was not going to purchase but decided to go ahead because TVs are now computers and having had to replace a bad piece of hardware unexpectedly on my PC was expensive. I liked the coverage, cost and peace of mind offered. I can't give 5 stars till I actually use which I hope won't be needed.

I purchased this Geek squad protection for 2 years. All has gone well with my unit so I have not had any reason to use the service. Just Protection so far.

nice hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

My first T.v. messed up a week before the warranty went out. They brought me s new tv. Bigger than the one I had. So I renewed my warranty and will always this it.