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Customer reviews

Rating 4.7 out of 5 stars with 30640 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1179 Showing 23,561-23,580 of 30,640 reviews
  • Rated 5 out of 5 stars

    Gives me piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad is wonderful. It is nice knowing that if I have a problem they are there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best geek squad hands down! They are always so helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy's protection plan is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all my electronics through Best Buy because of their protection plan. It's the Best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully nothing goes wrong with our amazing 65 inch Samsung TV but always best to safe..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plans make it easy to take care of hardware issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These men and women always come through when my electronics are down. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had a problem with the insurance best buy has always fixed or replaced the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Will recommend to others and would purchase again if I need another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it yet but prior experience tells me I have a good safety net....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome to know my 75 inch will be protected by the geek squad for the next 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the ins and outs of this plan...especially replacement coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped us out immediately. Their great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the ease of mind having protection on my electronics

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Faulty product, bad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up the television and did not coordinate the remote. Also they did not check the picture as the tv was defective. When I called for service, they told me it would be nearly 2 weeks. When service came out, they said it should have been replaced not serviced as it is a new television. I scheduled a replacement and no one showed up. I called and was told someone would contact me and no one did.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    service was exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents served me well and assisted in all questions i had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I ALWAYS GET PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS GET PROTECTION. I HAD TO USE IT A COUPLE OF TIMES AND MY ISSUE WERE RESOLVED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to replace my tv. Very happy with service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad TV Insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recommend anyone to get Geek Squad service for their TV only because they changed what the insurance company will cover. They no longer cover if a TV is damaged by accident from a fall due to small children. Or cracked screens. They only cover if the TV have manufacturer issues inside of the TV. So once its broke by a child, which is the most reason why anyone would do a insurance claim, dont expect to get it fix. You’ll have to buy a new one. Any other Geek Squad service yes. Just not on TV's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Great service for all me and my families needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning useful helpful information listening thankfully

    I would recommend this to a friend