Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 662 Showing 13,221-13,240 of 30,423 reviews
  • Rated 5 out of 5 stars

    A NECESSITY!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY HELP YOU MOUNT YOUR PRODUCT AND PROTECT YOUR PURCHASE. DEFINITELY WORTH THE PRICE.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Protection review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet, so hard to rate it. Hope it comes in handy if I ever need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent wall mounted my TV and setup the Samsung system. Very happy with the product and the installation and warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped me set the TV. Haven't had to use the service after it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good easily install best quality picture. I love best price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always glad that we get Geek Squad coverage for our products from Best Buy. The few times we needed them, it really paid off! Peace of mind is worth a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend using the Geek Squad to set up your electronics. They are experts and make it convenient for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant beat their warranty plan if something goes wrong take it in they fix it. If they cant fix it they replace it. I would recommend any high dollar purchases use this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having taken the Geek Squad protection plan puts my mind at ease. If a problem occurs, no worries because I can always call the Geek Squad for quick help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lucky to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was just droped off nothing else.. have to get help installing it myself .. but happy i had the extended warranty cause tv was only a few years old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used geek squad for years - they’ve replaced a TV that broke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t miss out!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad replaced our television because of this purchase. Outstanding and grateful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this service at Best Buy for my computer. Agents installed it and serviced my computer at the same time. Would do again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance against the unknown and has been there when i needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't not give Geek Squad a good review. They are very knowledgeable and just awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used them but I am hoping I will never have to. My laptop works fine right now.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Remote!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hate there is no voice control on this tv. I didn't notice that it didn't have it until I got it home. The remote buttons are Soooo tiny. Its all black and vey hard to use. It takes forever to get to the sleep timmer amd thats a feature I really like to use. I was laid up and couldn't go see this in person and no way to return it. The picture is good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good warranty your cover for 2 years can't beat it for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are there when you need it! They are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I view this as I do auto and homeowners insurance. It is a must for electronics. I have had to use on a different product on the past and it was fairly simple.

    I would recommend this to a friend