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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 664 Showing 13,261-13,280 of 30,423 reviews
  • Rated 5 out of 5 stars

    Computer issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 5 years I can try to relax and decrease my Anxiety level knowing that I can always count on their service and helpfulness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a renewal. The Geeks are great. Whenever I have a question they are always knowledgeable a quick to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in insurance and when you spend over 1,500 on a tv, you better buy a protection plan for that investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always been wonderful to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought protection on anything rather expensive,rather it be refrigerator,TVs,stereo equipment,etc. geek squad has always been helpful honest and very quick!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t use much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is great if you happen to need, I didn’t get much use of it this time around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We canceled this service because we returned the T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the Geek Squad service on major electronics we purchase at Best Buy. Wouldn't leave home without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always better to be safe then sorry when it comes to protecting your electronics. Glad Best Buy offers the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues! Better safe than sorry ! Last time I bought a tv and didn’t get the extended warranty I regretted it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extra protection just in case manufacturers warranty has expired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television under this warranty no longer worked. The whole process with the Geek Squad was easy and effortless on my part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to have a backup in case something goes wrong and also with the installation help for a friend….

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get anymore perfect! Top notch service fast and responsive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love GeekServices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful service for people who aren’t tech savvy. Good at fixing the virus that was on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks unite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful for if my technology is broken i can replace it easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repaired tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The technician was very professional and knowledgeable and he was also kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Geek Service Before and it really helps a lot. That’s why I always purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with an open box Samsung. Luckily haven't needed to use it and hopefully won't need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well when my dog chewed up my JBL Charge 4 lol got a new JBL same day when I walked into bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I haven't had to use my Geek Squad Protection. But it gives me peace of mind knowing that I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I installed my own tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this with any product that I buy from bestbuy. Will always add the protection plan to my purchases.

    I would recommend this to a friend