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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30451 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 719 Showing 14,361-14,380 of 30,451 reviews
  • Rated 5 out of 5 stars

    It's insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for a good price. Will it be worth it? Who knows but it's nice to have backup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a. Great and affordable product! We would def

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a. Great and affordable product! We would definitely continue to shop at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had tv delivered. they brought it in the house. havent used their service yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gave me confidence to buy a new brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy extended warranties, but the TCL was a new brand for me, and I was being cautious. I’m not unhappy with buying GS, but I have not had need to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed it. Hoping not need it either. Great piece of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 39" HDTV is wonderful. The picture is very crisp and clear. I am very happy with it. I would recommend it highly. It was also easy to set up, so I could do it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't want hassles, get an extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy extended warranties because I don't want to deal with the manufacturer. Do yourself a favor, get the extended warranty and have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its always a great idea to purchase the geek protection just in case you ever need them they are very helpful and fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't used them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In haven't used them but my mothers roku tv busted and due to the damage was internal the warranty was no good. I wish I didn't purchase this but in didnt find out until three weeks after purchase when her tv messed up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A staple for Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, always, always get the Geek Squad protection for any major electronic purchase when you might have to replace or repair an item. It makes for a sound investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I could have made. They took care of all my concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet, but my mind is at ease knowing they are they when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alw as ys buy geek squad warranties with my appliances and tech. It's worth its weight in gold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection and peace of mind in the bus, worry free service protection and knowledgeable staff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had many issues over the last couple of years I've used this service. it's not great, however, the instore service, especially Matt...has been very good because at least they try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    80yearolds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use this yet, but we are confident that the Geek Squad has our backs if we need help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love geek squad there amazing people and they come to ur house to fix any issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the geek squad service and their responsiveness. I buy the protection plans for all my products from BB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squadron

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s best to have this and not need it rather than need it and not have it in case of incidentals...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good on paper but have not needed yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like it is worth the $ to get it. I usually don't go for extended warrantees but this was too good to pass up.

    I would recommend this to a friend