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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30473 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 768 Showing 15,341-15,360 of 30,473 reviews
  • Rated 1 out of 5 stars

    Shipping issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How long does it take to ship an item for repair in the same state?? I dropped off a tv on a Sat. and saw on Wed. that its still at the same location..the service center is approx. 60 miles from the store. I will updste this if i ever get it back...fixed that is. But 4 know the 5yr warranty is not worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always rely on Best Buy’s warranty service. It’s a no hassle blessing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Will recommend. Used many of times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Technical Service experienced and support from the Geek Squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have ALWAYS gotten the protection plan for our products and for the few times it was used, was totally worth it! I would highly recommend the Geek Protection plan for most items that have it offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth, professional delivery. Timely and prompt. Satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty replaced my LG standard 55” TV after 3 years with a full upgrade LG HD Smart TV for no charge other than a new warranty on new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson was right. I always get the protection plan when purchasing a TV. Smart suggestion from salesperson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used this service yet, hope I don't have to but a good buy to cover the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent had to use it. but we love that they offer it bc we have the worst luck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry so I purchased as sometimes there's manufacturers defects even if an item is new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting protection for all devices or products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting protection for all devices or products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV is protected and covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind knowing that my newly purchased TV has additional coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took care of my issue ASAP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came through with excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan is a Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always purchase the Protection plan. The "Geek Squad" protection is the one I prefer. Knowledgeable staff, prompt service. Great people to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must to have! Customer service is always available when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek Squad protection as it is also good for discount on other services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small price to pay for piece of mind, luckily I have bought from Best Buy for years and never had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this service because I used it the past for a laptop I previously own and the service was great. Imp sure I may need it for my Television

    I would recommend this to a friend