Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30473 reviews
(30,473 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Shipping issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How long does it take to ship an item for repair in the same state?? I dropped off a tv on a Sat. and saw on Wed. that its still at the same location..the service center is approx. 60 miles from the store. I will updste this if i ever get it back...fixed that is. But 4 know the 5yr warranty is not worth it.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can always rely on Best Buy’s warranty service. It’s a no hassle blessing.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Essence
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Will recommend. Used many of times.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tech Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Technical Service experienced and support from the Geek Squad
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have ALWAYS gotten the protection plan for our products and for the few times it was used, was totally worth it! I would highly recommend the Geek Protection plan for most items that have it offered.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Smooth Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth, professional delivery. Timely and prompt. Satisfied!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Paid for itself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warranty replaced my LG standard 55” TV after 3 years with a full upgrade LG HD Smart TV for no charge other than a new warranty on new tv.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get this.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesperson was right. I always get the protection plan when purchasing a TV. Smart suggestion from salesperson.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used this service yet, hope I don't have to but a good buy to cover the equipment.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.havent had to use it. but we love that they offer it bc we have the worst luck.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Safety
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better safe than sorry so I purchased as sometimes there's manufacturers defects even if an item is new
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth buying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth getting protection for all devices or products
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth buying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth getting protection for all devices or products
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
TV is protected and covered!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have peace of mind knowing that my newly purchased TV has additional coverage.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Took care of my issue ASAP!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad came through with excellent customer service!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection Plan is a Must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I almost always purchase the Protection plan. The "Geek Squad" protection is the one I prefer. Knowledgeable staff, prompt service. Great people to deal with.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad protection is a must to have! Customer service is always available when needed.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the Geek Squad protection as it is also good for discount on other services.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protect your stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small price to pay for piece of mind, luckily I have bought from Best Buy for years and never had to use it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this service because I used it the past for a laptop I previously own and the service was great. Imp sure I may need it for my Television
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend
