Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30483 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 809 Showing 16,161-16,180 of 30,483 reviews
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good product for my family when we have had a problem this has easy to take the geek squad and hey fixed or find our problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Data Transfer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    =Used Geek Squad to move data from 4 old computers to new external hard drives. Easy peasy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel comfortable having this protection. You never know what may happen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unhappy with first experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having called about a problem with new tv purchase and being told I would be charged for something not working that I purchased the 5 year extended warranty for. Was also told I would need to bring it in for repair. It's a 49 inch tv which is supposed to be covered for in home service. I had to contact support to get resolved. I'm giving a recommend, but with reservations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered my new tv on time and with care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 5 year geek squad service is good to have. I have not used it yet but if I need to its there already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two years of extended warranty on my new TV Sony b

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a two year extension warranty on my new Sony bravia TV to be on the safe side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not buy the 75 inch tv without some type of extended protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek protection is worth the cost. Although i did not have to use it. It was great knowing if something were to happen we would be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad helps so much especially when not sure how to set up smart TV and computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty coverage on tvs is nice to have, especially on smart tv.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    I will always get GSP on everything it is offered

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get GSP on everything it is offered for. It has covered me on so many occasions!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I PRAY that this warranty I purchased is the best. The price was a little bit more than I wanted to pay. However, we will see if I need it. How it will work out for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy a warranty on your tech products! You never know what could happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad savior

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the geek squad is an awesome tool since I am not computer or tech savy... very helpful in many ways

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the extended protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am floored at the extended warranty that was offered with the Samsung TV purchase. The price and terms can't be beat!!! Thanks Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought warranty to protect my tv purchase. Gives me peace of mind to know my purchase will be protected if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV went out and because I had geek squad protection, they were unable to fix my so they replaced it wiith a new model. Totally awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv drop off

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and set up the tv on the floor carefully.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind when buying a new tv, nice to know I’m covered for 5 years

    I would recommend this to a friend